Phone: +441675466966
Address: 123 High Street, B46 3BS, North Warwickshire, United Kingdom
City: North Warwickshire
Menu Dishes: 13
Reviews: 6326
"We went to the Indian Lounge last night. We have been there several times before and never had a bad experience. However, last night was different. My kids had come from London and fancied a meal out so I suggested this place (I really wish I hadn't). We ordered starters and my son had chicken 65. When it came, it was nothing like a chicken 65 we have had this dish before several times. It was a mush of something in what looked like an Uncle Ben's sauce. When he tried it, he said it tasted like really old chicken. It was hard and chewy. He never complains about food but this time he told the waiter what he thought about the dish. The waiter didn't seem too happy and started making excuses for why the chicken was like that. He agreed to replace it with something else after a while. The rest of the starters were average and not worth the money they are charging for them. Then we ordered the mains. We had a 4 year old with us and she wanted an aloo paratha with plain yoghurt. They couldn't do that and gave her a plain paratha instead. The paratha was hard and not soft like a paratha should be. We asked for extra butter so he took the plate back inside and put a bit more on the top instead of giving us an extra bit on the side. The plain yoghurt appeared to be a problem and the waiter said he would see if they had any. They did and brought it out. The mains were ok. Not the quality we are used to in this place. I wonder what has changed. The customer service is something they need to look at and change as it leads to bad feelings. We will not be going there again."
All prices are estimates on menu.