Phone: +442920461333
Address: Unit 16 U7b, Mermaid Quay, CF10 5BZ, Cardiff, United Kingdom
City: Cardiff
Menu Dishes: 5
Reviews: 5415
Website: https://www.jrc-globalbuffet.com/restaurant/cardiff-bay-global-buffet
"Mixed Bag at JRC Global Buffet Cardiff: Tasty Food, Freezing Night My wife and I ventured out to JRC Global Buffet Cardiff for her birthday, initially drawn in by the free meal offer and potential variety. While the food itself was decent and offered a good selection, the overall experience was unfortunately let down by several factors. Positives: Tasty food: I'd commend the quality and variety of the food. Plenty of dishes across different cuisines were well-prepared and flavorful, offering something for both of our palates. Decent selection: From Asian favorites to Western staples, the buffet spread was extensive enough to keep us interested and exploring different options. Free birthday meal: It was a nice gesture to offer my wife a free meal on her birthday, adding a positive touch to the evening. Negatives: Broken drinks machine: Unfortunately, the disappointment started early. The unlimited drink top-up we paid for was rendered useless as the machine was out of order the entire night. No apologies or alternative beverage options were offered, leaving us with only water and juice (not ideal for a birthday celebration! . Freezing temperature: The restaurant was uncomfortably cold throughout our meal. We huddled in our coats, trying to enjoy the food while shivering, which significantly impacted the ambiance and comfort level. Lack of alternative solutions: When we raised concerns about the broken drinks machine and the cold temperature, the staff's response was underwhelming. They didn't offer any apologies or proactive solutions, leaving us feeling unheard and slightly frustrated. Overall: Our experience at JRC Global Buffet Cardiff was a mixed bag. While the food and selection were decent, the broken drinks machine, freezing temperature, and lack of alternative options from the staff significantly overshadowed the positives. I'd say it's suitable for a quick, budget-friendly meal if you're not expecting a top-notch dining experience or are adaptable to potential hiccups. However, if you're looking for a comfortable and enjoyable birthday celebration, you might want to explore other options."
All prices are estimates on menu.