Phone: +441464851114
Address: Kellockbank A96, Aberdeenshire, United Kingdom, AB52 6SN
City: Aberdeenshire
Dishes: 6
Reviews: 690
Website: http://www.kellockbank.co.uk/
"It was very busy when we went today. There were more than enough serving staff so I can only imagine the issue was an overloaded kitchen We waited about 20 minutes before we got served, then almost another hour before I asked someone to check on the food as it was so long in coming. When our drinks arrived, the cup for my son was dirty abs the drink had things floating in it. We asked for another, it was also dirty. When did come, it was missing parts and had the wrong accompaniments, my mums order was missing completely. The hot food luke warm and my salad was also luke warm. We mentioned all of this at the till, but no apology was forthcoming. This is the 3rd really bad experience we have had here, others included chicken in a veggie meal and oat milk being mixed up with regular milk and no offer to take back and change this-even when we mentioned one of us has anaphylaxis when consuming oats! We like to try out again energy now and then because it's so local. Needless to say, we will leave it a long time this time..."
All prices are estimates.