Kfc South St Andrews Street

7 S St Andrew St, Edinburgh EH2 2AU, United Kingdom

🛍 Tea, Drinks, American, Fast Food

3.1 💬 3380 Reviews
Kfc South St Andrews Street

Phone: +441315575707

Address: 7 S St Andrew St, Edinburgh EH2 2AU, United Kingdom

City: Edinburgh

Dishes: 35

Reviews: 3380

Website: https://www.kfc.co.uk/kfc-near-me/edinburgh-south-charlotte-street

"We visited this KFC this evening, all the order screens were full so we went up to the counter to order, ‘can you order at the screen’ we were told, we ordered and paid and it says take a number but there were no numbers to take. Then got told they don’t have some of what we ordered so had to change it, after already paying for it. The floor and tables were filthy, floor unswept, tables full of rubbish and dirty so we went downstairs. Found a table that was less dirty than the others and just as we sat down and poured our drinks, we got told they are closing downstairs in 5 mins, so we have to go upstairs. I said everywhere is dirty and she just looked at me. We go upstairs and it’s a disgusting mess. I asked for some plates, so we could divide the food, because now we had to sit on different tables, and they give me lids for buckets because they have no plates. They said toilets were closed so couldn’t wash our hands so I asked for wet wipes and they gave me one. I said there are four of us, so they gave me a few more which were completely dry. Honestly this was by far the worst KFC I have ever been to. Awful"

Superstu07 Superstu07

Been here waiting for my order for over 20 mins staff don’t give toss , excuse after excuse . Avoid at all costs

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Reviews

Alien
Alien

Bought some takeaway food and ate at the neighboring McDonald's. Great taste as that of a KFC. The location is convenient.


523hadiq
523hadiq

The online order was over 1 hour late. The restaurant refused to answer the phone afterwards. This is definitely the worst place to order from. The food quality is low, and the service is even lower.


zikziath
zikziath

We spent a lot of money on our order, but when it was delivered, the receipt was placed on someone else's food. We ended up with a small meal after spending £25. This mistake was due to careless staff, not the delivery driver. I strongly recommend avoiding ordering from this KFC.


User
User

I needed to eat a bit quick and easy after leaving a meeting on Thursday at 10 o'clock. they are one of the few almost food items that are open at princes street, and there had no waiting long to glasgow. all respect for those who need to work too late, with drunk party goers and confused tourist sites.


diceman13
diceman13

I am from the USA and this was on my way to Old Town so I thought what the hell. I admit I was curious to see if it was the same as in the USA. And it was not. It was MUCH better!!! I boneless strips were the best I ever had at KFC. Even the fries were very good. Service was fast and order was correct. Don't understand all the bad reviews my experience was very pleasant.


CaptainTrenchard
CaptainTrenchard

This has got to be the worst experience ever. You ask for one thing and they give the other. The chicken was so overfried the outside was hard and oily and the chicken breast was super dry. The chips tasted old. My wife wanted tea but they didn’t give any milk. When she asked for a milk they turned round and said well she should have asked for it then go there’s no milk. Several of the table had past rubbish which the staff didn’t seem bothered on cleaning. All I could see was the staff behind the counter chatting and laughing among themselves. Seriously if you want better kfc goto the one nearby in Waverley Mall


704aldok
704aldok

Avoid visiting this KFC location. On three separate occasions within a week, we requested only specific pieces in a 10-piece meal box. Each time, we were told that they could not guarantee our request. While we understand this policy, a little effort or assistance with our request would have been appreciated - it's just basic customer service. The staff at the counter seemed unwilling to help in any way. Additionally, each time we visited, the 10-piece meal box was already prepared and sitting out, indicating that it was not freshly cooked. Save yourself the time and head to the McDonald's next door instead. KFC should investigate this particular outlet.


KatrinaA254
KatrinaA254

I’ve given it a one but it deserves a 0!! We didn’t get a receipt from the SS machine just a number, when we were called I went over and didn’t think it was my order! I hadn’t ordered pineapple for my grandson and I wanted a fruit shoot he had a medium Pepsi max?? I pointed this out and she was flapping the paper about I said I don’t have a receipt, she was neither listening or bothered by what I was saying she was already on her next customer ! Our portions were so small my grandson who is 5 wanted more so I had to go back and get a large chicken popcorn as the beans and pineapple went in the bin! Definately won’t be back nearly £17 for nothing and terrible service!


Diane2382
Diane2382

We visited this KFC this evening, all the order screens were full so we went up to the counter to order, ‘can you order at the screen’ we were told, we ordered and paid and it says take a number but there were no numbers to take. Then got told they don’t have some of what we ordered so had to change it, after already paying for it. The floor and tables were filthy, floor unswept, tables full of rubbish and dirty so we went downstairs. Found a table that was less dirty than the others and just as we sat down and poured our drinks, we got told they are closing downstairs in 5 mins, so we have to go upstairs. I said everywhere is dirty and she just looked at me. We go upstairs and it’s a disgus...

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal!
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Takeout
  • Seating
  • Delivery
  • Wheelchair Accessible

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