Phone: +41227166920
Address: Quai du Mont-Blanc 13, 1201 Genève, Switzerland
City: Genève
Dishes: 24
Reviews: 2118
Website: https://www.beau-rivage.ch/
"1. They struggled with finding my reservation name as I have a Korean name, better to book a simpler name if you have a unique name. However, other hotels never struggled so it was a bit weird. 2. The food was artistic, overall, the food was wonderful but one fish menu tasted a bit sour, and raw cooking. We told it honestly as they asked how it was, but it was just asking, not like a real service checkup. 3. Their service was nice and educated like any other hotels, but we had a problem with ‘water’. Since it was tap water, we didn’t expect to pay, but they charged 18chf. As we mentioned to one waiter, another waitress came and this is for filtered water charge, but she will change the check. Then another waitress came and she removed 9chf, but as it is service charge, we need to pay. They didn’t pour more water and what service they did with that tap water As I express unhappiness, a sommelier came and said it’s filtered and he understood we wanted not tap water but filtered one. Because of ‘tap water’, total four staffs came and made all the excuses. The luxury service should be flexible and considerable if there is a problem, NOT making four staffs to say excuses. That’s what I experienced from other hotels and what I got educated from hotel school. If it is bottle of water, I get it why I need to pay, we are in Switzerland and which hotel makes tap water to pay. With the rule of ordering at least one drink per guest, it would be more acceptable if one staff talked in that way, though I never see one hotel tried me to charge because of tap water in Switzerland. Plus, I ordered one champagne glass for the manner"
All prices are estimates.
Geneva, a cosmopolitan Swiss city by Lake Geneva, is known for its UN headquarters and rich cuisine including fondue, raclette, and its own chocolate specialties.