Marmelo Kitchen - Menu

169 Francis Road, E10 6NT, Waltham Forest, United Kingdom

🛍 Cafés, Seafood, European, Vegetarian

4 💬 947 Reviews
Marmelo Kitchen

Phone: +442036207580

Address: 169 Francis Road, E10 6NT, Waltham Forest, United Kingdom

City: Waltham Forest

Dishes: 3

Reviews: 947

Website: http://www.marmelokitchen.com

"It is with a heavy heart that I shall not be returning to Marmelo Kitchen. I've had several brilliant brunches and evening meals there, but the place has completely gone downhill. At brunch today my boyfriend ordered the chicken. A very small quarter came out that was hot on the outside and stone cold in the middle. I tried a bit and immediately spat it out on my plate frightened of food poisoning. We told the waiter, and the chicken was taken away, to be replaced. We were amazed when the same bit of chicken minus the piece I had spat out was returned to us a few minutes later (presumably after being put in the microwave). It is incredibly dangerous to reheat chicken unless it has been completely cooled and then reheated and I don't believe there could have been time for the chef to have put it in the microwave, turn it halfway, check the temperature in the middle with a thermometer and return it to our table in the few minutes the incident took. I asked the waiter to take the chicken away again saying we didn't want it. He was very apologetic, asked if we wanted anything else, we said we didn't, we would just share my meal. Then the woman who seemed to be in charge came over and without a hint of an apology said she thought we just wanted the chicken warmed up. I said it should seem obvious we would want a replacement. Unperturbed, she just said no problem (her meaning being as in, no problem we didn't want the reheated food that hadn't been properly cooked in the first place). Also worth noting that the fresh fruit juice is no longer squeezed fresh at the restaurant our orange juice was nothing more than what you get from an upmarket supermarket none of the froth that comes with freshly squeezed juice. The glasses are also very small at £2.50 each, the size has been reduced from what it used to be. Again, the coffees are much smaller but still to die for, I shall miss them very much! My sausage and egg muffin was delicious, no complaints there, I really enjoyed it, and my only complaint was sharing it with my partner so he didn't go hungry. I want to make very clear that the young man who served us apologised several times about the chicken, acted in a most professional manner, and clearly understood why we were perturbed. The woman in charge really needs a refresh or maybe a beginner's training course in customer service. The risk of food poisoning is a very serious one, especially how popular the place is with young families and pregnant women! Marmelo Kitchen is now so popular that it's hard to get a table (good for them, but if you can't cope then reduce the number of tables), they run out of food on the menu within an hour or two of opening, and I feel very .sorry for the staff who are rushed off their feet and seem to be very badly managed. I've recommended this restaurant to dozens of people. I am now rectifying that with this review. There are lots of great places to eat in the area and new ones opening all the time. Try somewhere else which has the business capability to serve all covers with safe food, and has the humanity to apologise when things go wrong. Once again, thank you to the young man who served us who did his best to make it up to us. Hence our still leaving a tip. Needless to say it shall be my last visit to Mamelo Kitchen."

Menu - 3 options

All prices are estimates.

r0nx0range r0nx0range

We had a small breakfasts with delicious Tee and Coffee. They have a great salad buffet also for takeaway (in paper boxes)

Address

Show Map

Reviews

Plusfours50
Plusfours50

The dishes just kept coming and the tastes just got better and better. The food was simply stunning. It's expensive but great for a treat. This place should have a star....it's that good!


User
User

really nice eating very fresh and healthy and cooked for perfection. many dishes for choice, cooked with local seasonal products. the restaurant is beautifully decorated and it is a great place to relax.


l0nd0ntraveller2019
l0nd0ntraveller2019

Absolutely fantastic staff, so so friendly, chatty welcoming. Hope they stay! They made our visit so special , really really impressed beautiful toilet too. Very high quality ingredients. Food was delicious! Thank you so much you are helping to put Leyton Village on the culinary cultural map!


Margot
Margot

We were invited here to bring 2 families together the day before the wedding. There were 22 of us in the upstairs private room. Drinks and Canapes were followed by a fantastic and amazing assortment of food. Roasted potatoes with veg, bean casserole, fish, braised lamb shanks to name a few all utterly delicious and served piping hot, huge portions and the drinks flowed


Stylefour
Stylefour

Came for breakfast. Live locally, but only second visit. Was barely greeted, despite being first customers of the day. Sausage brioche was fine but over priced. Two mini sausages for £8 Bacon sandwiches were better value as more filling for £7.50 Coffee was very poor quality. Burnt taste and I believe semi skimmed milk for a flat white which is not correct. Four staff but had to ask them to take our order. All in all, overpriced, unfriendly and mediocre food. There are many better options locally.


iliketoreviewido
iliketoreviewido

My friends and I were excited to try out this lovely looking restaurant for brunch. We ordered 4x brunches and were told they had run out of certain ingredients and that we had to pay extra for the pleasure of choosing alternatives. 3x meals came out and was told they had run out of the ingredients for the 4th! One meal was missing the meat and was cold. they cobbled together a 4th meal from what was left in the kitchen and came out after my friends had finished their meals. We were then charged for all meals plus the extras we had to choose because they had run out of everything. There was no apology or explanation of why the kitchen had run out of stock at 12pm. I had to complain to get an...


travelmore8989
travelmore8989

Can here on Sunday for a family birthday celebration. We all ordered from the Sunday roast menu. When the food came they brought half the tables orders but with no gravy and followed the rest of the tables order 20 minutes later. Finally giving gravy once all the food was cold. The veg was hard and not cooked well, the Yorkshire pudding were small under cooked. The meat was tiny. When we said this we were told ‘it’s the best we can do we are busy’. Which wasn’t the case there was only us and two other tables in there which were also complaining and very disappointed with there food however when they given more vegetables which seemed unfair. I order the veggie roast only to notice the table...


jujimufu
jujimufu

TLDR: Overpriced food (avocado on toast was a single untoasted slice of bread with avocado cream, nothing else on the plate £8.50), of mediocre quality (avocado cream was so salty it was nearly inedible) and unprofessional service (refused to refund or even discount a meal which was returned after a couple of bites because it was too salty to be edible). Long story: Went there for a casual lunch with family, 4 of us. Ordered a variety of food, although we were the only other customers in the place and the only other table had finished eating and thus were not expecting food, our simple order (avocado on toast, eggs on cream, chicken thigh and salad) took over half an hour to be ready. Two of...


rachelradish
rachelradish

It is with a heavy heart that I shall not be returning to Marmelo Kitchen. I've had several brilliant brunches and evening meals there, but the place has completely gone downhill. At brunch today my boyfriend ordered the chicken. A very small quarter came out that was hot on the outside and stone cold in the middle. I tried a bit and immediately spat it out on my plate frightened of food poisoning. We told the waiter, and the chicken was taken away, to be replaced. We were amazed when the same bit of chicken minus the piece I had spat out was returned to us a few minutes later (presumably after being put in the microwave). It is incredibly dangerous to reheat chicken unless it has been compl...

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Tapas
  • Seating
  • Reservations
  • Serves Alcohol

Similar Restaurants