Phone: +441425672432
Address: Ringwood Road, New Forest, United Kingdom
City: New Forest
Menu Dishes: 4
Reviews: 1420
Website: https://www.thenewqueen.co.uk
"Poisoned…. Visited Saturday the 21st may, staff were friendly and nice! I ordered mussels with a duck main, my wife had sea trout. When the mussels arrived there was no finger bowl or spoon presented. After sorting this i de shelled the mussels I was slightly concerned that the shell was 3 inch plus and the flesh was the size of a penny! However on tasting the dish I was automatically concerned on the amount of salt that chef had used. This later proved to be the least of my problems, I asked to speak to the chef who was busy, so I got the manager. Upon tasting it himself, He Agreed that it was not very nice and not good enough. After this was removed our mains arrived only to discover I had been given Pork instead of duck. My wife’s dish looked very nice however over salted again. On bringing this to their attention that I had the wrong meal I was told I would have to wait 20 minutes. When the duck arrived my wife had finished her meal, The manager proceeded to tell me that I wouldn’t be charged for the mussels. We finished our meals paid and promptly left. I was then sick from 01:30 am until 3 pm. Upon phoning the New Queen to inform them I was told that they had sold 20 portions and I am the only one complaining. Well done fellas great customer service. I was then told well what do you want me to do about it. Environmental health has been notified."
All prices are estimates on menu.