Papa John's Pizza - Menu

United Kingdom, HU3 6NS, Kingston upon Hull, City of

🛍 Pizza, Vegan, Cheese, Fast Food

4.1 💬 1211 Reviews
Papa John's Pizza

Phone: +441482568444

Address: United Kingdom, HU3 6NS, Kingston upon Hull, City of

City: Kingston upon Hull, City of

Menu Dishes: 8

Reviews: 1211

Website: https://www.papajohns.co.uk/

"I have ordered from this restaurant several times in the past, but tonight's experience was the worst. The pizza was delivered an hour late, lukewarm, missing toppings (which were supposed to be standard, not extra), and the dip was also missing. The delivery driver was rude and unhelpful when we asked about the missing dip. I called the restaurant to complain and spoke to a friendly employee who apologized. They spoke to the manager, who said they would remake the pizza with the missing toppings and bring the dip. The manager was unable to speak with us for some reason. I expressed my dissatisfaction with the whole ordeal, but there was no offer to refund the cost of the missing dip, which may only be 49p, but it seems like the right thing to do. Needless to say, we will not be ordering from or recommending this restaurant again. The service was a disaster."

Full menu - 8 options

All prices are estimates on menu.

Entrées

Chicken Wings

Chicken Dishes

Sandwiches

Pizza

Bread

Chicken

Gina Gina

Fantastic vegan pizzas really tasty and nice and spicy lots of filling delivery was brilliant too.

Address

Show Map

Reviews

A6767
A6767

Definitely worth the price. Had a small mix-up ordering online for delivery instead of pick up, but I called and they fixed it without any issues. The pizzas were perfect, hot and delicious. A great treat night, will definitely be back. Keep up the good work!


LyndonHull
LyndonHull

The pizza bases were soft doughy, not how I like my pizza bases, the tomato base sauce had so much sugar added I couldn't eat it, the toppings were sparse in a nutshell pretty vile food when I called to complain I spoke to the manager who just gave me sheer lip down the phone, the first last time I buy from there ,


Paul
Paul

Regularly stay in Hull for business and have tried most restaurants and takeaways. As it was a miserable rainy night I thought I would order In. Ordered through Deliveroo and was given a time of 8.05pm.called shop and they said they were busy but order was on The road. Order arrived at 8.50pm and was stone cold. Will not be ordering again from P John’s. Shame. View menu


petercJ2491SL
petercJ2491SL

Worst pizza I've ever had. Ordered the medium Vegan Chilli Freak. When I got home I found that most of the toppings were missing. Just cheese sauce and a few Jalapeno. On phoning to complain the assistant showed no concern and just said they'd run out of toppings. No replacement or refund was offered. I will never be returning to this establishment. OVER PRICED AND OVER RATED CRAPA JOHN'S. Also none of the staff were wearing face masks especially the girl making the bases.


miffymoodles
miffymoodles

We ordered takeaway from here in January. We had a half and half stuffed crust pizza: Chicken club and hawaiian, special garlic dips, garlic and herb dip, bbq chicken wings and garlic cheese sticks. There was a 50% off £30 spend, we ended up paying £19.66. All of the food was tasty as always, but there was no hand sanisiter available in store for customers, none of the staff were wearing face masks either. It doesn't exactly make you feel like the place is covid secure. The parking is quite limited too.


prumsey73
prumsey73

Terrible experience! Our pizzas arrived late and missing pepperoni, with no dip as ordered. The delivery guy was rude when asked about the dip, and the manager on the phone was dismissive. When offered to send the wrong pizza with pepperoni, it would have arrived cold. The overall service was disappointing and unprofessional. Avoid this place and opt for Dominos instead. There was no offer to refund the missing dip, which is a breach of contract. It seems like there may be a new manager in charge, and if so, they should be replaced before all customers are lost. This was a shockingly poor response compared to other establishments like Dominos. View menu


johnrO6610ND
johnrO6610ND

Ordered a deal (NO PROBLEM WITH FOOD QUALITY whilst working only to find I had been charged for a different deal ! Rang the next day to query with manager whom told me I was talking silly and if I could find the deal I had said id ordered on the website he would give me free pizzas for life !!!! Threatened me with the police !!!! WELL SIR !! When do my free pizzas start ?? The whole point of ringing was to discuss the overcharge but I was basically told I was wrong and silly and was constantly talked over and unable to speak to him ! Very condascending ,arrogant and rude !If you are the mansger you should be ashamed of ur attitude ! STAY CLEAR !


laurenwH8592JM
laurenwH8592JM

Horrible service. Had an issue with the order and the manager who wouldn 't even give me their first name was shouting at me and talking over me not allowing me to actually say what the issue was. Talking down to me and actually left me shaking and in tears after the phone call. Order there all the time but won 't be now as it 's probably the worst customer service I have ever experienced. I 'm not usually one to complain and just had a small issue that needed sorting that was escalated greatly by the staff member. Didn 't even complain previously when they gave us real cheese instead of dairy free with an allergy and this could have been reported. Staff members attitude was aggressive immed...


H9688WJsarahr
H9688WJsarahr

I have ordered from this restaurant several times in the past, but tonight's experience was the worst. The pizza was delivered an hour late, lukewarm, missing toppings (which were supposed to be standard, not extra), and the dip was also missing. The delivery driver was rude and unhelpful when we asked about the missing dip. I called the restaurant to complain and spoke to a friendly employee who apologized. They spoke to the manager, who said they would remake the pizza with the missing toppings and bring the dip. The manager was unable to speak with us for some reason. I expressed my dissatisfaction with the whole ordeal, but there was no offer to refund the cost of the missing dip, which... View menu

Kingston upon Hull, City of

Kingston upon Hull, City of

Kingston upon Hull, known for its rich maritime history, offers traditional dishes like Hull patties and chip spice-coated fish and chips, reflecting its coastal heritage and local flavors.

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious." View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

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"Decided to go for a nice lunch out as weather was nice, walked into restaurant which was freezing (colder than what it was out side), we were seated directly in front of the open door and the draft was so cold. I asked for the door to be shut, I was told they can’t shut the door and we were told to move to the table behind, which was still in line with the door, defeating the object of moving. I asked to sit in the corner of the restaurant and was told no as it had to be a table of 2 we were seated at. I asked another member of staff to shut the door and they said no because it is too hot for the members of staff who were “running” around, even though it was really quiet. I explained that i don’t want to eat in a freezing cold restaurant that’s drafty as my food will get cold. I was told to put my jacket on by a member of staff, which had an extremely rude tone to it , and also why would I want to sit and eat a meal with my jacket on? She said if we don’t want to be cold, we can go eat elsewhere and gave us 5 minutes decide whether we wanted to order food. By the time They brought our drinks over, we said we were going to leave, they asked us to pay for our drinks that we hadn’t touched, we declined due to the staff failing to accommodate to us and being rude. The fact they would rather us leave than simply close the door or move us to a different table is disgusting and I felt that because I am a young person, they felt like they could belittle me. This is a real shame as the food and drinks here are really nice, but I’m not going to give my money to a restaurant who only accommodate to their staffs needs and not the customers. They could’ve easily shut the door or moved us out of line with the door, absolutely ridiculous and awful service."