Papa John's Portslade

Delivery guy extremely sleazy. Kissed my partners hand and wouldn’t let go. Started phoning her mobile the next night had to ring police.

not the worst pizza, came on time, the last of the sauce, but was a bit dirty. also liked this on their website with link to complete savings

Very poor service, wrong order twice, Delivery’s are slow and food ends up cold. Staff are rude and don’t except complaints. To the point if you make a order! They speak good English! Make a complaint They don’t understand. This is a franchise pizza delivery...takeaway. But I’ll never order from them again.

Ordered a pizza garlic bread and wedges. Took over an hour and when it did come, it was cold. So I've had to cook it again. What's the point of a takeaway if I end up cooking it myself again. Lady on the phone wasn't...helpful either. Just said I could have a free pizza next time. There won't be a next time.

Came here tonight ordered a ‘the works’ and a double pepperoni with olives and pork. Sadly the pepperoni order was mixed up and I received the wrong pizza. The team was very helpful and quickly started on the redo and offered a free garlic pizza,...mistakes always happen we are human, thank you so much. Delicious pizza love the thin pepperoni will be back Thanks to the lovely staff

Waited over an hour for a cold pizza which was given back to the delivery person. I requested a paypal refund from the shop but 5 weeks 5 phone calls later, I was still waiting. Agreed to accept another pizza instead of the refund....Was told 45 mins for delivery but when it came 1hr 15 mins later, it was completely cold (again The sides that I paid for were also cold and the dip was missing. We really like Papa Johns but won't order from this shop again.

we have consistently used this website in the last 4 years and everything was good that we come back, although in the last few months service is terrible waiting times long and quality has fallen. 3. times not great waiting missed an hour...1 pizza from order, which lasted another 40 minutes to come, pizza was ice cold. no apology from the side. I feel that either the location management or the franchise owner has changed. mistakes happen, the problems are more as they are solved.

ordered from this papa john's a while back, found hairs in both portions of our vegan potato tots, when ringing to complain it was suggested that they must've been our hairs as the man working was bald!! we argued this and they agreed to help...us if we emailed a photo, we sent said photo to the given email address multiple times and found it did not exist. we phoned again and were spoken to rather rudely and as of now the issue has not been resolved in the slightest. Very disappointing will not be ordering from here again and would recommend others to go elsewhere!

first to say we had delivered great pizzas and the Hove staff were excellent in sorting my initial problem and immediately again additional money from a website error / glitch at ordering online I put in the right discount code but on the payment on the...card it had lost the discount code and in the grunde loaded me twice. I called the load who canceled the order right now and I ordered everything this. the pizzas were great and well made to the Hove staff for sorting this and for their personal customer service. However, when I checked with my credit card provider, they said that papa johns uk are on their art list, as this happens frequently and I should report it to the papa john office....