Pizza Roma - Menu

18E Church St, DH6 4DF, County Durham, United Kingdom

🛍 Meat, Pizza, Kebab, Cheese

2.7 💬 371 Reviews
Pizza Roma

Phone: +441913779212,+441913789191

Address: 18E Church St, DH6 4DF, County Durham, United Kingdom

City: County Durham

Menu Dishes: 8

Reviews: 371

Website: https://pizzaromaonline.com/vYPZ

"Arrived 30minutes late, cold, rubbery and wet, actual water running around in plastic chip tub: Called restaurant and advised them, person who answered didn’t respond was left saying ‘hello? Hello? Is anyone there?’ For another man to come on the line and say ‘no, that’s not right, I just cooked this’ I explained I was happy to have them come back and check. Again told ‘no, I have personally just cooked this, I can send another but I am very busy’. Appealing customer service, disgusting, inedible food. Binned and ordered from elsewhere."

Full menu - 8 options

All prices are estimates on menu.

Indian

Mixed Specialties

Salads

Pizza

Bread

Chicken

Pasta

brandonjD6676LO brandonjD6676LO

Terrible service , takes 2 hours to deliver to bottom of the street , avoid this awful pizza shop , the staff are really rude , and food is like its out of date, I would not go back there if it was my only option !!!!

Address

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Reviews

Georgina
Georgina

Ordered via just eat, was phoned to be told they didn't have part of what I had ordered, the rudeness of the owner was beyond belief as for the female that was clearly trained by him was appalling, they really don't deserve business!!


DurhamCustard
DurhamCustard

Been using Pizza Roma for years. Great tasting pizzas, lovely creamy coleslaw good quality kebabs if you want a change! Gets very busy so it's best to ask when you order, as sometimes time for collection and delivery can be quite different.


Stephen
Stephen

Food ok but staff seem to have a problem getting an order correct if you order more than 1 item even when they write the order down. My advice is to collect from shop and check order before you leave otherwise a meal will be spoilt. Their customer service is not good at all!!! View menu


Karen
Karen

I bough a calzone with barbecue sauce, (instead of tomato, because I thought it would be less acidic. I had a small taste, before ordering and it was okay, but a large amount, was too acidic). The pizza dough was hard and the mozzarella, rubbery! The tortillas hadn’t been in the oven long enough and weren’t hot. Not great!


Brett
Brett

Ordered a pizza through Just Eat, the delivery went over the expected time to almost 2 hours. When I called, I was informed it had been cancelled, despite me not doing so, and would not be delivered. I was left without food and out of pocket as my refund was refused. I would not recommend and am very unhappy with the poor service.


Emma
Emma

We ordered a 12” margarita deep pan pizza, a tub of garlic and a bottle of coke it came to £17.55 which personally I think it’s ridiculously overpriced to top it off when it came the pizza was soggy and the cheese tasted of soap. It was completely inedible. Emailed grub24 for a refund but we’ll see if they have the decency to return the money View menu


AlEthKaL
AlEthKaL

Never waited 2 hours for 1 sml pizza and 1 kebab meat with chips !!! Soggy, greasy tasteless pizza. Bullet like chips and tasteless kebab meat. Boycotted this place for a couple of years due to a mega delivery wait time...but thought we'd try again as our other fave local pizza shop was closed. Wish we hadn't bothered !!! Try Albertos uf you want a pizza you can taste !!!


mo1969albert
mo1969albert

This place has changed hands and now its absolutely ran into the ground... Rang up told it would be an hour and a hour and half later still no delivery. Of course when you ring you get its on it sway its on its way... Didn't even tell them my address but its on its way. Its all greed don't take all the orders if you can't deliver... Never again not worth the wait anyway...


Tastingteesside
Tastingteesside

Arrived 30minutes late, cold, rubbery and wet, actual water running around in plastic chip tub: Called restaurant and advised them, person who answered didn’t respond was left saying ‘hello? Hello? Is anyone there?’ For another man to come on the line and say ‘no, that’s not right, I just cooked this’ I explained I was happy to have them come back and check. Again told ‘no, I have personally just cooked this, I can send another but I am very busy’. Appealing customer service, disgusting, inedible food. Binned and ordered from elsewhere. View menu

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal.
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.

Amenities

  • Mastercard

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"Started off really well and went over to the counter and ordered a crepe with banana and Nutella and specifically stated no strawberries I also asked for a San Pelegríno still water as this was on the menu also. I was the first person to order and the last to eat in the end. I got brought my water over which was a cheaper brand water that I just paid £2 for what would I have liked to have seen ? We’ll when I asked for san pelligrino still water to be told that they don’t have that in. Finally my crepe comes and I take a bite and realise that it’s got strawberries in all the way through which I’m allergic too. One of my family members takes it back and says that I asked for banana not strawberry there’s a reason why I can’t eat it and didn’t want it on my crepe. Then 5 minutes later another crepe comes out that was my bitten crepe that someone had opened up and picked the strawberries out and put banana in. Disgusting absolutely … not sure if this was a mistake or just being stingy either way it’s not on. It then again gets returned because there is no way I am eating that and it gets explained once again there is a reason I can’t eat strawberries to which then one of the owners comes over to serve the correct crepe and apologise . I really hope a lesson was learnt today because cross contamination is not a joke. Please be careful when eating there. I didn’t get offered a refund but then again they were willing to serve me a bitten crepe again so it didn’t surprise me that much."