Phone: +34977779090,+34902103225
Address: Av. Alcalde Pere Molas, Km. 2, 43840, Salou, Spain
City: Salou
Menu Dishes: 7
Reviews: 2832
"Hostess was very friendly and found us a table outside as requested. Sat on horrible chairs with no cushions, hard and uncomfortable. Starter was unbelievable (uberca ham with brucetta). The main course arrived, had asked for a medium rare steak, the steak came out BLUE and the pizza was from frozen. Politely asked for the steak to be cooked a little more with no complaint, the steak returned burnt on the outside but still blue/rare in the middle, completely unedible. The waitresses were aware of our problems so completely avoided our table, yet we were aware of them discussing our table with other staff members in the corner. We were left sitting with dirty FULL plates and empty drinks for an hour before asking for a manager. The plates were then cleared with no offer of desserts or coffee. Manager took not eaten steak off bill but refused to offer us anything else as “we are not in england we are in spain” for the awful service and quality of food, even though we are from ireland. As we both work in the hospitality industry and understand the difficulties we were shocked at the service. We were dropped a bill which we had to go to the counter to pay as nobody came to our table to offer us to pay after 20mins waiting after complaining to a lady manager in a waistcoat about our issues. All we were offered was a sorry and were told we must pay for what we order or security will be called. Appalling behaviour!"
All prices are estimates on menu.