Phone: +41413997070
Address: Schibernstrasse 2 | See und Seminarhotel FloraAlpina AG, Vitznau 6354, Switzerland
City: Vitznau
Menu Dishes: 10
Reviews: 1670
Website: http://www.FloraAlpina.ch/de/restaurant-und-terrasse.php
"We stayed at Hotel Therfore on the first day, we chose the restaurant. Everything was good, service and food. Two days later, when we decided for dinner at the restaurant, it was a nightmare! We came around 19h50, first customers in a series of tables. We chose a main dish and a drink. We have received our drinks, wine and water quickly. After 45 minutes waiting our food, we asked the waiter whether there was a problem like all the other tables of the row had received appetizers and main dish. And the customers were all arrived and ordered to us! The answer of the waiter was Hey, no stress!!! Not very professional. After more, the answer was 3 minutes. After 20 minutes more wait without eating something and asking the waiter again, we finally got our plates. Wrong dish for one and the salad with the wrong dressing. The court was quickly replaced as it was a last confusion. We didn't insist on the salad dress. We have reported the problem at the reception, with not much effect, but the embarrassing apology of the receptionist. The result is the restaurant under the staff and not well managed. Eating in this restaurant is a little like playing the lottery!"
All prices are estimates on menu.