Phone: +49726495030,+49726495060
Address: Gundelsheimer Str. 36 | 74906 Bad Rappenau, 74906 Bad Rappenau, Baden-Wurttemberg, Germany
City: Bad Rappenau
Menu Dishes: 24
Reviews: 449
Website: http://www.schloss-heinsheim.de
"I have booked the hotel these days for a business trip. the arrival was about 19.45, the reception was very friendly, the room nice and clean. so far really everything is very good!As a restaurant is attached to the hotel, I have arranged on the trip to the hotel with a good friend for there to eat together evening. this met 20:05am, at 20:10am we took a table in the restaurant. the restaurant was well visited, but the tables were not complete, but rather 2/3 occupied. it was also not a closed company or a similar event in the house, so there was something I would have expected from such a house and not at all this time of the clock: the waiter arriving at 20:15 a.m. told us that the "chef would have closed the kitchen already and would only cook for reserved guests". well noticed I was hotel guest and apparently there was also the possibility to get something boiled if you had reserved!An intervention did not bring any other result. we then have to look for another locality. an absolute unfrozenness! the chess retention was also mentioned again when paying my room bill. the receptionist told me that the hotel will speak again by mail, otherwise "don't do that at all and you'll tell the management!" I also see that this is not happening! the promised reaction of the hotel remained however until today!"
All prices are estimates on menu.