Rotana Grill House Cardiff City Centre

21 Caroline St, Cardiff, CF101FG, CF10 1FG, United Kingdom

🛍 Cafés, Mexican, Fast Food, Vegetarian

4.3 💬 848 Reviews

Phone: +442920220075,+442921320508,+442920227799

Address: 21 Caroline St, Cardiff, CF101FG, CF10 1FG, United Kingdom

City: Cardiff

Menu Dishes: 35

Reviews: 848

Website: http://www.facebook.com/rotana.grillhouse

"This was my first time trying Five Guys and I must say, it was an amazing experience. The food was cooked perfectly and the restaurant was spacious with plenty of seating available. Our waiter was friendly and attentive, despite the busy crowd. It is a great place to go with friends, as a couple, or for a family meal. The prices are reasonable for the quality of the food. I would definitely return in the future."

Full menu - 35 options

All prices are estimates on menu.

Rice, Breads And Vegetable Sides

Starters

Mains

Indian

Biryani (Served With Raita)

Dessert

From The Lamb

Mixed Specialties

Dessert - Dessert

Pickles And Sauces

Entrées

Side Orders

Bread

Rice

Traditional Desserts

Mains (Served With Rice And Salad)

User User

excellent food for vegan, vegetarian and omnivores alike!

Address

Show Map

Reviews

User
User

Amazing burgers staff member James C was especially welcoming and friendly.


User
User

This is the best burger I have ever tasted. The fries were crispy and abundant, and I loved that they offered free refills on coke. Wow! I was very pleased with my experience.


User
User

Great food, beautiful burgers and chips! Good portions and well cooked. Our daughter told us that part of the chips enough for 2, we bought 2 because we starve, but she was right! View menu


User
User

James Campbell was amazing! When we thought there was no hope in getting food, 5 guys was opened and he took care of us very well and great conversations! Thanks and definately will be returning!


User
User

This restaurant is excellent! The food is tasty and freshly prepared. The staff is friendly and the atmosphere is cozy. While it may not be the most affordable option, the quality of the food justifies the price.


User
User

Five guys burgers and fries are simply incredible, great choice of free toppings for your burger. Huge fries portions, free refills on drinks and all prepared to a great standard. If you haven't had a five guys before you simply must View menu


User
User

Best burger. Best milk shake. Beers Budweiser and corona pints Chips are made with peanut oil . It’s heavenly. My kids love their chips. Cajun flavor chips is very spicy and I was unable to finish a large size At times the service time can be a bit long


User
User

The staff were amazing very kind helpful and friendly. Food was hot and delish even the fries tasted like real potatolots of choice for toppings.. Milkshake was lush. Definitely a cut above some burger places.. Nice to enjoy a beer with the burger as well.


User
User

This was my first time trying Five Guys and I must say, it was an amazing experience. The food was cooked perfectly and the restaurant was spacious with plenty of seating available. Our waiter was friendly and attentive, despite the busy crowd. It is a great place to go with friends, as a couple, or for a family meal. The prices are reasonable for the quality of the food. I would definitely return in the future. View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate! View menu
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

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"It was the most bizarre experience dining here. First when we arrived in the restaurant, our group set up was that there was someone on each end who was sitting facing an empty chair on the other side of the table. Upon enquiry we understood it was a covid measure, however never had any other restaurants requesting such seating arrangements in the past 20 months. We ordered two split pots, a non-spicy broth for one side of the pot and a spicy broth for the other side. The staff came to confirm that we wanted spicy/non-spicy in each pot. Yes, we said. To our shock when the pots came, one pot was spicy/spicy on both side, and the other was non-spicy/non-spicy on both sides. This was after the staff had came by to confirm that we wanted a spicy/non-spicy set-up, and in the usual situation a person wanting a spicy broth would not have asked for a split pot. We raised this to the staff and were clearly unhappy about it, though did not insist on having the broths changed around. What happened next made it the most awkward and uncomfortable dining experience ever. From where we were sitting, we could hear the owner reprimanding the staff for the error, throughout our meal. We understand mistakes occur and if the owner was unhappy about the mistake and genuinely wanted to apologise, taking the initiative to change the broth to the right setup, or a complimentary drink or dish would have gone a long way. But no, he chose to reprimand the staff within our hearing for the whole dinner (which didn't help the situation one bit and made the experience worse! . We felt sorry for the staff. Even with the hospitality shortage, that was a completely wrong way to help the staff improve, nor help retain them in the long run. I don't remember anything about the food, although photos did show a good range to choose from. At the end of the meal we each received a box of hello panda, which might have helped, if not for the fact they were expired. All in all, would not recommend."