Phone: +441245455700
Address: 29 Rainsford Road, Chelmsford, United Kingdom
City: Chelmsford
Dishes: 5
Reviews: 2420
"The staff were the saving grace to be completely honest. Really great reception staff and service staff for breakfast, but I'm afraid the compliments end there. For what we paid we felt really cheated to be honest. The hotel feels like a really cheap American motel, while commanding similar prices to amazing hotels like Moxy/Raddison (when you add parking and breakfast it works out in the same price bracket) The bathroom was finsinished to a really poor standard, lots of cracks and flaking paint around the bath. The shower head pinged off and hit my partner in the face mid shower. The room was far from reception and getting to the room was just really strange. Lots of corridors, different stairs and different points, it just felt really strange. If we were charged £60 we wouldn't have even bothered with a bad review, but at £105 plus £9 parking and £15 each for breakfast, with a tablespoon of beans (no exaggeration) we do expect more. The saving grace was the staff who were fantastic. We were looking at hotels 15/20 mins drive from this location that were spa hotels and situated on beautiful grounds that were similarly priced, we regret not booking elsewhere I'm sorry to say."
Menu - 5 options
All prices are estimates.
Ribeye Steak
Juicy, tender ribeye steak grilled to perfection, featuring rich marbling and bold flavor.
Eggs Benedict
Poached eggs, Canadian bacon, and hollandaise sauce on an English muffin.
Rib Eye Steak
Tender, juicy Rib Eye Steak grilled to perfection, seasoned with a blend of herbs and spices.
Fish And Chips
Crispy battered fish served with golden fries and tartar sauce.
Sam
Lack of air con in rooms gets very hot in the warmer months
Address
Reviews
Toby
great place to stay very helpful staff clean room and good breakfast.
Gary
nice eating and excellent service. can't wait until one of the evenings is back.
Maria
Great location,lovely room.Staff are so friendly and helpful especially reception.Food is really good.We will definitely stay here again when back in Chemsford.
Daniel
Based on the excellent reviews, I booked the afternoon tea at the Samphire restaurant for my wife's birthday. The food was delicious and Chris really added to the experience, with her exceptional and attentive service. 10 out of 10 from us!
Stuart
I've never stayed at this Hotel before, and was pleasantly surprised when I spent a night there earlier this week. Nice quiet rooms, plenty of friendly Staff, lovely breakfast and a great location. Will definitely re-book when next in the area.
Simon
This supposed four-star hotel gives you a room far too small with no air conditioning on a hot day of the year. Then charges you an extra 50 quid when you have the temerity to ask for air conditioning. I always thought the definition of four-star hotel was that it had a swimming pool? No gym either. The whole place is tired to. AVOID
Scott
Tiny rooms for the price, over priced breakfast and have to pay for parking at the hotel. Ended up costing more than staying at a Moxy but with the quality of less than a travel lodge. The shower head even shot off and hit me on the head! The quality of finish on the rooms is appalling. Was at least clean and the staff were friendly but defo wouldn't use again for the price. This is a £60 a night hotel at most and that's if it were to include parking in that!
Matthew
Great experience throughout. Great service from every team member encountered from initial booking enquiry, reservation, check-in with night porter, breakfast, and late morning check-out. Family booking package with multiple rooms plus breakfast was accommodated, fair price. Modern rooms within a historic setting, ideally located for Chelmsford City centre and surrounding area. Stayed in one of the 'Airbnb style ' two-room ensuite apartments away from the main hotel which were very well furnished with suitable appliances for a multiple night stay for small groups or family. Breakfast was good quality. Would recommend. Would revisit. Would book direct again.
Julie
The staff were the saving grace to be completely honest. Really great reception staff and service staff for breakfast, but I'm afraid the compliments end there. For what we paid we felt really cheated to be honest. The hotel feels like a really cheap American motel, while commanding similar prices to amazing hotels like Moxy/Raddison (when you add parking and breakfast it works out in the same price bracket) The bathroom was finsinished to a really poor standard, lots of cracks and flaking paint around the bath. The shower head pinged off and hit my partner in the face mid shower. The room was far from reception and getting to the room was just really strange. Lots of corridors, different st...
Categories
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Cakes A delightful selection of cakes featuring rich, moist layers and crafted with the finest ingredients. Satisfy your sweet tooth with our variety of decadent flavors and beautifully decorated creations.
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British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
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Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.
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Gluten Free Savor delicious, gluten-free dishes crafted with fresh ingredients, ensuring taste and quality for everyone. Enjoy diverse options from appetizers to desserts, catering to gluten-sensitive needs.
