Slug Lettuce O2 Arena

13 Entertainment Avenue, London, United Kingdom

🛍 Full, Wine, Bar-lounge, International

2.7 💬 37 Reviews
Slug Lettuce O2 Arena

Phone: +442075191612,+442033756323

Address: 13 Entertainment Avenue, London, United Kingdom

City: London

Dishes: 35

Reviews: 37

Website: https://www.slugandlettuce.co.uk

"When arriving there is nowhere to say you need to go upstairs for your booking. There were no staff to be seen we just chanced it going upstairs after standing waiting to find someone for 10 minutes. We then waited over an hour for food yet everyone who came in after us we’re served within 20 minutes and even left.. When we asked about where the food was we were asked what we ordered so we said a platter about and 10 minutes later we were bought the wrong one. When I explained this they asked if I had a receipt which I didn’t just the notification on my Apple Pay as they didn’t give me one. I was asked to go to the bar to explain the situation to the person I ordered with who printed the receipt to prove I’d ordered. I had to explain the situation about 5 times to another staff member then the chef and finally the manager. No one actually offered a solution I was just told the kitchen never received the order so I asked can we have the right thing so they said yes yet nothing else was to be offered by them so I said we’ve waited over an hour we’re starving, going to be late is there nothing else you can do they agreed to a drink each but it was awkward to even have had to asked."

Menu - 35 options

All prices are estimates.

Ruth Ruth

Three stars for the happy hour and the nice outside area only. The place is OK to have a couple of drinks after work, but that's it. It is usually packed...

Address

Show Map

Reviews

Barbara
Barbara

Went to grab dinner there at half 5, outside the business people were having their pints. I went inside where there was very few and I am want to do, I got...


Leighton
Leighton

I quite like this place although it a bit hit and miss. For those of us working in Canary wharf it's great to be able to let your hair down after a long day...


User
User

The waiters took ages to serves us. The food came warm/ some parts of it were cold. Took too long in there!! Not happy at all considering we paid over £40 for average food.


User
User

Food was good but we were a party of four sat on a very small table that should have been for 2. We couldn’t fit all our food/drinks on the table so had to have some things on the floor! Not ideal!


User
User

Despite advising one person was vegan and vegan options were on the menu we were unable to order anything vegan! By this time we had drinks so had to pay for them and left to go to Byron Burgers where we had an excellent meal. Very poor being vegan is hardly unusual anymore.


User
User

Booked meal for 5.30last Friday with OpenTable in the 02 , arrived at 5.15 only to be told our name wasn't on the list we were then told they were full up.You should try and find a restaurant at that time of night.Not happy at all.That was the first time and last time we will use this.


User
User

We waited 40 mins to order or food. An hour later the waiter re took the order as he forgot to put it through. The manager said he’s new and he needs time to bed the staff in. However on walking out it was obviously the manager was one of the lads, not a manager. Clear lack of managerial attention upstairs. Shame as we was really looking forward to our meal.


User
User

Unfortunately, what was meant to be a pleasant start to our evening quickly turned into a stressful experience. We had a reservation for 6 PM since we had tickets to see Michael Ball and Alfie Boe at 8 PM, but we only received our table at 6:15 PM. After ordering our food, we were informed that there would be an hour wait. In reality, we waited an hour and fifteen minutes, and we only received our meals after we raised our concerns. This left us with barely any time to enjoy our dinner before having to rush out. We didn't even have a chance to consider dessert. It was completely unacceptable; the table behind us mentioned they waited an hour and a half for their orders. This restaurant shoul...


ALRoberts
ALRoberts

When arriving there is nowhere to say you need to go upstairs for your booking. There were no staff to be seen we just chanced it going upstairs after standing waiting to find someone for 10 minutes. We then waited over an hour for food yet everyone who came in after us we’re served within 20 minutes and even left.. When we asked about where the food was we were asked what we ordered so we said a platter about and 10 minutes later we were bought the wrong one. When I explained this they asked if I had a receipt which I didn’t just the notification on my Apple Pay as they didn’t give me one. I was asked to go to the bar to explain the situation to the person I ordered with who printed the rec...

Categories

  • Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
  • Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
  • Bar-lounge Experience a relaxed atmosphere at our Bar-Lounge, where you can unwind with a refreshing selection of cocktails, fine wines, and craft beers, complemented by a variety of delicious small plates and snacks perfect for sharing.
  • International Explore a world of flavors with our diverse selection of international dishes, crafted to offer a culinary journey across continents, filled with vibrant and authentic tastes from around the globe.

Amenities

  • Amex
  • Beer
  • Wine
  • Visa Card

Similar Restaurants