Southwater Country Park Cafe

Use this delightful cafe regularly, once a week, with grandchildren. Staff are amazingly cheerful and helpful and we always enjoy the coffees and rocky road.

We went to the Cafe for a brunch type meal and were not disappointed. Their breakfast is excellent and great value all freshly cooked to order. Happy staff, flexible menu, very clean. Definitely be returning.. A

Been a couple of times this year. Last time last weekend. We’ve had coffees and ice cream. Staff were friendly. A little expensive but no more than you would expect at a park cafe type place. Toilets outside were clean View menu

I visited the cafe on Tuesday 6th November, I was pleasantly suprised at the changes inside the cafe with the new fresh looking table clothes, it has brightened the whole cafe up. I had a lovely panini with my mother, will definitely be returning! Both of the lady’s were extremely helpful when asking about details for the children’s area and car park charges for future references.

Although the food was delicious, it was disappointing that the customer service was terrible. Three girls were just standing and staring at me while I tried to figure out what I wanted without a menu. I asked for a panini that was advertised on the blackboard outside, but they no longer offered them. The restaurant needs to improve their signage and train their staff better. The place was not very clean or tidy. When I asked if dogs were allowed, I was shut down before I could even finish my sentence. Overall, they need to improve their staff training and offer a refund.

This little cafe is a gem! With a great view of the lake and outside seating, essential these days! I visit regularly with my husband for a walk round the lake followed by a coffee and homemade cake or a hot sausage roll, lots of good things on the menu.... and ice creams for children of all ages! Open all year its a must for a visit, there are interesting activities to watch on the lake kayaking, model yachts etc. while you enjoy the sun on the terrace of the cafe with a bite to eat. There is a play area in the park for the youngsters too and a pushchair accessible path. It's one of our favourite spots for a stroll, and a place to meet up with friends. View menu

Went here on Monday I understand that it was busy as it was bank holiday Monday but hygen still should be there main concern When I was in the que I noticed there was a girl sweeping the floor who then went to the oven to get good out safe added salad to the dish that she picked up with her hands I would like to point out at no point did she put on gloves or wash her hands The girl on the till was handling money and cutting cake she also never wore gloves or washed her hands to my disgust she even touched the cake she was serving Floors was disgusting and so was the tables no one had even bothered to clear them you had to do it your self even the cutlery was dirty They will definitely not be...

There were no facilities for hand sanitation or sanitation of the outside seating area and since there were 2 staff on no one came to check the hygiene of the outside area. On display were a very limited selection and the card display was there for tuna sandwich but was told there were none. The cappuccino coffee was only half full mostly froth and there was a tea bag in the cup at the bottom. They replaced the coffee and a complementary bag of shortcake but the cup again was only half full. The 3 orange juices were never served and after going back to enquire if the baguettes were ready we ate and left. The sandwiches were stale and baguettes were dry no butter. The staff were clearly under...

There is a lot of good and bad things to say about Southwater country park and their cafe.The park its self its very beautiful and is a nice walk there is a few things that need updating but on a whole its very pleasant, the children's play area gets a bit over Crowded but that is the case in every park there is beautiful swans on the lake and I think it would be a very relaxing place to visit in the summer Went to the cafe for a coffee and a bite and ot was my first and last visit.It was very busy inside no social distancing and only one sanitizer station.They had very loud music playing that made it very difficult to hear the lady taking our order There was 4 staff in there one seemed to b... View menu