Phone: +441159332332
Address: 30 Main Road, NG12 2FH, Rushcliffe, United Kingdom
City: Rushcliffe
Menu Dishes: 8
Reviews: 1062
"I have visited the atrium multiple times since their opening, and each time I have encountered unfriendly staff and subpar customer service. Despite giving them several chances, I have consistently been met with further disappointing incidents. I have decided not to return to this venue and will instead frequent neighboring eateries and coffee shops that I believe offer better customer service. On one occasion, I was refused service for a coffee at 3pm because the restaurant was closing for a band to set up, even though there were still diners in the restaurant. The staff have often been rude and unhelpful, lacking basic customer service skills. I have had to wait a long time to receive my bill and experience difficulty when trying to pay and leave. In another instance, I was overcharged on my bill and made to feel as though I was lying when I brought it up. Despite the quality of the food and drinks being good, the poor customer service consistently detracts from the experience."
All prices are estimates on menu.