Phone: +441332690002
Address: Weston Hall, The Green, DE72 2BJ, South Derbyshire, United Kingdom
City: South Derbyshire
Dishes: 5
Reviews: 5277
Website: http://www.coopers-arms.co.uk/
"Booked table for 7pm and looking forward to a lovely home cooked meal. My partner had pork and I decided to have the lamb carvery. Once sat with our meal I started with the roast potatoes which were very Luke warm and had gone rubbery due to them being left standing for some time and didn’t taste that good either. I asked my partner to try his and his were the same, I moved on to veg which hey you guessed luke warm. So I took it downstairs and said the meal was luke warm. I was asked if I wanted a fresh plate with vegetables but really at this point I’d lost my appetite. If I wanted cold/luke warm food I’d have chosen a salad. One of the waitresses came back up to our table and I was told that the chef had he checked the temperature of the food on the plate I had returned and said it was within the temperature guideline for food service. Sorry but I think you need a new food thermometer or check your eye sight. My partner ate his although Luke warm as he’d been out all day driving was hungry. When we went down to pay the same waitress sorted our bill out, making a big deal she hadn’t charged me for the lamb carvery, I thanked her very much and said it was so kind as not to have charged (I hadn’t eaten anything apart from half a roast potato and a slice of carrot) so customer service I’d give 10/10. We weren’t offered any other refund which for this drops the customer service dropped to 3/10. I wouldn’t recommend this place, the setting is pleasant, service could have been better and there are no prices on the menus so go with an open pocket. I would recommend you take a thermometer with you as you don’t want a Dickie Tummy from eating contaminated food."
All prices are estimates.