The Green Room - Menu

Retallack Resort And Spa, TR9 6DE, Cornwall,Isles of Scilly, United Kingdom

🛍 Tea, Steak, Pizza, British

4.1 💬 853 Reviews
The Green Room

Phone: +441637882481,+441637882400

Address: Retallack Resort And Spa, TR9 6DE, Cornwall,Isles of Scilly, United Kingdom

City: Cornwall,Isles of Scilly

Menu Dishes: 6

Reviews: 853

Website: http://www.retallackresort.co.uk/restaurant.php

"Our family enjoys fine dining experiences and expect to pay more for good food, service and environment. So we were excited to come here after looking at the menu as the prices were set to what you would expect from a fine dining restaurant! When we arrived we were impressed with the environment but unfortunately that is where it all ended. Service was extremely slow even though there was only two other tables in the restaurant that were occupied! One table with 2 people and the other table with two adults and a child. We had 5 at our table. We ordered our drinks which took approximately 20 minutes to arrive and when we ordered our food that took over 30 minutes to arrive! Thankfully I asked for the starters to come out with the main course and I chose the hogs pudding scotch egg which in all fairness was nice but quite overpriced at £7.95. We also ordered the Rattler cider Glazed sausages which were basically tasteless chipolata's in a cheap apple sauce priced at £8.95! 3 of us had the seafood linguine which was described on the menu as mussels, cod and king prawns in a rich tomato sauce for £19.95. We all had 3 prawns, no cod, but the mussels were generous. The rich tomato sauce was definitely not rich! This dish for the quality in our opinion was easily over priced by at least £10! Then my wife had the chicken Caesar salad which they forgot about and we had to ask almost 10 minutes later so when it eventually cane the chicken was only just thawed which obviously was pre-cooked and then frozen and absolutely tasteless priced at £16.50 and lastly we had twin Finn jerk spiced chicken which can only be described as really not very nice priced at £17.95. We also had crispy squid and a few extra portions of chips on the side and these were just about cooked and were definitely a very cheap frozen variety! So the whole bill with the drinks was over £200 and it really wasn't worth that! When we complained at the till they gave us 10% off the bill which was a kind gesture but really I was looking for 50% for the quality! When we headed downstairs after we paid we noticed a couple of guests were ordering from a takeaway menus. As we have never been here before I asked reception if they have any menus and said anything that has got to be better than we had upstairs, even the reception staff Discreetly agreed by a nod of the head on a roll of the eyes and said no comment! It's a big shame because this restaurant totally lets down this amazing resort. Definitely asked for the takeaway menus !"

Full menu - 6 options

All prices are estimates on menu.

Indian

Steaks

Dessert

Pizza

Vic1107 Vic1107

Good food, with reasonable selections. Great views of the Flowrider. Staff very friendly and helpful.

Address

Show Map

Reviews

Andy
Andy

Food is ok but overpriced, the customer service of some of the staff is non existent, and has more dogs than crufts!!


529joeo
529joeo

Really dissapointing first visit to the restaurant. Sent one meal back as reheated and inedible. Duty Manager indifferent!


Sylvia
Sylvia

My husband and I had dinner here last week, whilst staying on site. Really enjoyed it, lovely decor, very roomy and really comfy chairs! Food was lovely, vegetarian options were good and service was perfect, really friendly and helpful. View menu


cazz87
cazz87

Recently stayed at the resort this restaurant is on. Service was fantastic and food was great however the only thing that let this place down was the menu. The pictures advertised are very misleading, the menu itself is minimal for such a large resort this was odd, but the food we did try was lovely. add a few more dishes and this place would be fantastic all round.


janerW7045UY
janerW7045UY

We have eaten here several times in the past and have always had a good experience. We have recently had a meal here. Unfortunately the caesar salad lettuce leaves had grit in most of them and the ribeye steak which should have been medium rare turned up well done and hard round the edge. Yet our bill at the end clearly stated medium rare. The waitress communicated our order correctly however the chef was obviously not concentrating. The waiting staff were excellent though.


F4915SRsamw
F4915SRsamw

Terrible food, equally terrible service. Ordered two Caesar salads, one vegetarian, one chicken (chicken served raw). Vegetarian was £1 less admittedly, but £12 is still extortionate for a handful of leaves, some dressing and a few tomatoes. No Parmesan either seeing as it’s not vegetarian but nothing offered as a substitute. The worst part, however, was the fact that the chargrilled chicken in the normal Caesar was served raw and I had to walk it back to the inside bar myself seeing as the outside bar wasn’t being monitored. No apology, no ‘let me get this sorted’ just ‘ermm, I’ll check with the chef’. In the end, the manager (we assumed, didn’t identify herself) apologised and told us the... View menu


Adventure20480769994
Adventure20480769994

We visited in July 2023 for a bite of lunch. We weren’t welcomed to a table and first impressions were that they weren’t too busy probably about 20 people in the whole restaurant? We ordered via the online QR code and waited around 15 minutes for a drink. My parents went up to the bar to order to be told they had tan out of the scotch egg and pasty so decided to just order a portion of chips each which were £4.25 for the tiniest portion. We had already ordered a scotch egg and they didn’t say it was unavailable to us so we assumed we had got the last one as we ordered before my parents went to the bar. 40 minutes later a waiter comes and tell us it was unavailable and the ‘ticket machine had...


Meander39377638284
Meander39377638284

Absolutely awful experience. Visited family staying on site to join them for a meal party of 12. All food was pre ordered as requested by the venue. Despite that, an hour after our booking time and arrival, we had to ask what was happening. The already disgruntled front of house chap explained there was only one trained chef on but he'd go and check. About 10 minutes later, our food started to arrive. As my daughter's food came out, she immediately found a long hair embedded in her pasta. We told the chap and he apologised and took it back to the kitchen. Shortly after, he came out and explained that no one in the kitchen had long hair and proceeded to have a long and protracted argument wit...


Jamie
Jamie

Our family enjoys fine dining experiences and expect to pay more for good food, service and environment. So we were excited to come here after looking at the menu as the prices were set to what you would expect from a fine dining restaurant! When we arrived we were impressed with the environment but unfortunately that is where it all ended. Service was extremely slow even though there was only two other tables in the restaurant that were occupied! One table with 2 people and the other table with two adults and a child. We had 5 at our table. We ordered our drinks which took approximately 20 minutes to arrive and when we ordered our food that took over 30 minutes to arrive! Thankfully I asked... View menu

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience. View menu
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.

Amenities

  • Wifi
  • Seating
  • menu
  • Visa Card
  • menu
  • Mastercard

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"So let us share our experience, We went in tonight as a family after seeing that it home made food on the drive to sennen and looked online and had a good look at the food available on the menu also looking to see if it was dog friendly and it ticked all the boxes, Upon arrival me and my wife went in 1st to ask if we could have a table for food and if dogs can go inside and staff were a little unsure but they confirmed we could upon asking for a table for 7 but one in a pram he said we don’t have the availability to cater I was looking at a table big enough and eventually said that this table was available whilst being seated we had 2 table one clean and the 2nd just been finished with so needed a clean but he came and cleaned both tables and he squirted the cleaner on a clean table and the over spray bounced off the table and went over our selfs then we were handed a menu freshly printed A4 paper thrown on the table (WET TABLE) so they stuck to the table upon agreeing what we wanted we went to the bar within 2-3 mins of being seated we knew what we wanted and when we asked for the meal it was OUT OF STOCK (Sunday lunch) ok fair so as I was with a family member at the bar I quickly rushed back to the table to ask my daughter of an alternative she wasn’t happy, So I made a meal up of all the extras on the menu so I went back to the bar to find my family member ordered 2 fish and chips then I realised my wife also wanted Sunday lunch so I quickly rushed back to ask her what she wanted and went back to the bar just as my family member left and asked for fish and chips was also sold out also! 99% of the menu was SOLD OUT this should of been discussed upon arrival not as we were ordering I run and operate my own business and this isn’t how I would treat my customers this isn’t how an establishment should be ran! Even when I was standing trying to order a member of staff was standing there arm against the wall doing nothing while customers are standing waiting to be served! So we decided not to eat and my family member went back to the bar to ask for a refund as we couldn’t eat as a family and the staff were iffy about offering a refund but 10 minutes later they did refund my family member as it became a scene for other people as they could see what had happened! This establishment should be call the 1st and late time you come here! We ended up walking to the chip shop down the road for food we are very disappointed in this company and establishment! For anyone who wants to eat please make sure they HAVE STOCK how can this establishment run without stock? Never again tonight they lost over £200 revenue due to this situation!"