Head Of Steam Newcastle

2 Neville Street, NE1 5EN, Newcastle upon Tyne, United Kingdom

🛍 Pizza, Cafés, Seafood, European

4.2 💬 3398 Reviews
Head Of Steam Newcastle

Phone: +441912304236

Address: 2 Neville Street, NE1 5EN, Newcastle upon Tyne, United Kingdom

City: Newcastle upon Tyne

Menu Dishes: 23

Reviews: 3398

Website: http://www.theheadofsteam.co.uk/bars/newcastle

"Went to a gig, was very fun, nice place however the managers attitude was disgusting. We came in before the show Started and we all waited downstairs near the doors as my friend has a disability it 's unnecessary walking for her and her legs could collapse, me, my friends and another group of people where told by staff it was okay to stay there, another staff member said we can 't stand there as we are blocking the fire exit, we said nicely we where told its okay so he went to get the manager. The manager said the same as him, that we are blocking the fire exit and need to wait outside or go upstairs, my friend explained she can 't as she 's disabled and it 's unnecessary walking for her, the manager then turned round and said well you are going to have to walk downstairs to the show anyway so why can 't you walk upstairs she again explained cos it 's unnecessary walking for her as she doesn 't need to go upstairs but needs to go downstairs to the concert. She said well wait outside then and I said if everyone waits outside isn 't that blocking people as well? She kept going on about how we need to go upstairs and that if my friend can go downstairs she can go upstairs, I explained she was being ableist and she said no I 'm not, YOU are blocking the fire exit she then on purpose slams the door into me and says this is the fire exit very aggressively. We all eventually just go outside cos we didn 't have a problem with that its just we had been told two different things and my friend couldn 't physically go upstairs. Apart from that good night and nice bar staff."

Martin Martin

Great beer, great music and the staff were fantastic

Address

Show Map

Reviews

Kepa
Kepa

Excellent beer selection, friendly staff, great music.


craig
craig

Only bad thing is the toilets are downstairs and you need a pin code


Darren
Darren

Nice bar if you are into pale ales and different drinks from the usual bars View menu


Darren
Darren

Atmosphere fantastic, staff fantastic, selection of beers, second to none. Got to give it a go


Vicky
Vicky

First time in the town for many years with living elsewhere. Lance made me want to visit my home city more often.


Alexander
Alexander

Attended for a few hours to see a band, good set up and good atmosphere. Very central straight across the road from Newcastle Train Station. View menu


helen
helen

Great gig venue. Visited to see Dictator who were amazing as always. Enjoyed the venue. Great bar upstairs with a nice atmosphere so we stayed there without moving on afterwards


Martin
Martin

Visited both branches both great.This one is opposite the station and was a fun experience due to great staff. Fantastic selection of beers from across the world much to choose from covering most tastes. Very happy atmosphere and great for a late night drink.


Kayla
Kayla

Went to a gig, was very fun, nice place however the managers attitude was disgusting. We came in before the show Started and we all waited downstairs near the doors as my friend has a disability it 's unnecessary walking for her and her legs could collapse, me, my friends and another group of people where told by staff it was okay to stay there, another staff member said we can 't stand there as we are blocking the fire exit, we said nicely we where told its okay so he went to get the manager. The manager said the same as him, that we are blocking the fire exit and need to wait outside or go upstairs, my friend explained she can 't as she 's disabled and it 's unnecessary walking for her, th... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.

Amenities

  • Wifi
  • Wine
  • menu
  • Pets
  • menu
  • Seating

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"The place seems unprofessionally run. The staff all look like they could do with a bath. No overalls are worn and their clothes are all of the type that many would wear to lounge around the house in . Several have longer hair and beards but don’t wear any kitchen p.p.e. The decor is shabby and I wondered what kind of hygiene rating they would have. Although not busy, the staff seemed to be disorganised, falling over eachother and lacking in training. They seemed to handle the food in an inexperienced, clumsy fashion. The only tool I saw being used was a pizza peel for taking the pizza in and out of the oven. On all other occasions the food was handled. I didn’t notice any hand washing or alcohol gel in evidence. The menu is quite limited and uninspiring. 2 of the 6 pizza choices include chicken which Italians would argue is definite no no! All pizzas are reheated to order which eliminates the possibility of customisation. I don’t believe the restaurant would stand out in many European countries, as pizza in general is of a much higher standard than that in the UK. In spite of the above, The basic pizza is excellent in taste (even though it is all re-heated). And for this reason it is worth a visit. Compared to other uk pizza restaurants which are typically serving absolute garbage, the food is way out in front. If you can tolerate the negatives I’m sure you won’t be disappointed with the pizza. However with a bit of effort, this place could be transformed into something truly amazing."