The Minster Arms - Menu

23 West Street, Wimborne Minster BH21 1JS, United Kingdom, East Dorset

🛍 Kebab, Sushi, Pizza, Seafood

3.7 💬 5372 Reviews
The Minster Arms

Phone: +441202840700

Address: 23 West Street, Wimborne Minster BH21 1JS, United Kingdom, East Dorset

City: East Dorset

Menu Dishes: 3

Reviews: 5372

Website: https://theminsterarms-wimborne.co.uk

"My friends and I came to stay here the past weekend, and stupidly I glanced at the overall rating and didn 't read any reviews and thought it would be fine. How wrong we were! On first impressions the rooms (we had 3 look lovely, and well appointed. However, then you get into it! I think between the 3 of us we could have made one room that would have been suitable. Problems included: A broken shower, lights out in the rooms, blinds that could not be opened, windows that don 't fit (so the noise is awful , dirty, uncomfortable beds, stained carpets, breakfast items unavailable, hairdryers dangerously broken, no cafetiere despite being given fresh coffee, but worst of all, NO hot water AT ALL . When we flagged this, we were told 'it 's an old building so these things happen '. Looking at the reviews, this is a regular occurrence and completely unacceptable. We were due to stay 2 nights, but after getting little sleep the first night, and going elsewhere for a coffee to contemplate, we decided to request a refund and book in somewhere else. We were told by the girl behind the bar that she didn 't know how to do that but would speak to her manager and no problem, we 'd get a refund for the second night given the state of the stay on the first. We commented that this was clearly a regular thing, as she was so quick to say no problem. I later on had a call from 'the manager ' to get feedback on our stay, who also confirmed that this was understandable and we would receive a refund....but that she would have to pass onto her manager. Finally, a THIRD manager rang to try to tell me that they had a cancellation policy, and I was not entitled to a refund I was not accepting this, and told her we had cut our losses on the first night, but that our stay was unacceptable and we were expecting 50% of the fee we had paid back. She conceded that this was fine, and would get her manager (how many levels?!?! to process. 4 days later, still no refund processed, and radio silence to my 2 emails to follow up, so I have opened a dispute with AMEX and come here to write this review."

Full menu - 3 options

All prices are estimates on menu.

Beef

Rice

Fish Dishes

jow282 jow282

Noticed the Minster Arms was open again (under new management for 3 weeks) so popped in for a Sunday roast with my son. It was delicious, we had great service and this place has a lovely ambiance. We will be back, thank you.

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Reviews

sueeades57
sueeades57

This was our second visit to this charming pub/hotel. The rooms are unique, comfortable, and very clean. We only had breakfast here this time, and there was a great variety of options, all cooked to perfection. The staff was polite and friendly. Hannah, you are fantastic at your job and a wonderful hostess.


Victoria
Victoria

I made the unfortunate decision to hold my 50th birthday celebrations here, with some guests also booking rooms. Abysmal customer service, truly let down by management and overall a terrible experience. Ruined my birthday and would not recommend this pub at all. A shame because it has an appealing interior and ambience.


Robawm
Robawm

We were in Wimborne to attend a show at the theatre and stayed at a lovely accommodation with a cosy pub. The food was great and our room was fantastic. The staff, especially Hanna, were delightful and very welcoming. Hanna couldn't do enough for us and we are already planning to return when we attend another show. Highly recommend this place. View menu


Julie
Julie

We went here from Ferndown as we had visited here last year when we stayed in Wimborne and had enjoyed a great meal. We were so glad we did my husband and I had the lamb rump with dauphinoise potatoes it was delicious. We were looked after by Charmaine and Caitlin both were very friendly and attentive. We cannot wait to return when we are down this way again..


KalymnosPhil
KalymnosPhil

Went in for a drink after the carol service in the Minster last night, I approached the bar where the barmaid was serving a couple of people, after she had finished she just disappeared into the kitchen and then re-appeared in the main body of the pub, I politely asked if there was any one serving, I am busy doing something else she snarled, so I went back to the bar to wait only for her to re-appear and serve someone who had gone to the bar after me. With that I left to find a pub with bar staff who had manners, Will not be visiting again any time soon.


Sandra
Sandra

The hotel has a public parking lot across the road with an extra charge during the day. We do not recommend this hotel as we were very disappointed. The room was accessed by a narrow, steep, and twisting staircase. The carpets were stained and the room was dark, in need of a fresh coat of paint and new carpets. There was no storage space for clothes, no wardrobe, clothes rail, or chest of drawers. The bathroom door was difficult to open or close. The curtains were falling off the rail. There were only shampoo and conditioner in the bathroom, and the hand sanitizer was empty. The cooked breakfast was okay, but there was no yogurt, muesli, fruit, or marmalade. There were uncovered croissants a... View menu


Eliforp
Eliforp

Comfortable king size bed but duvet too small. Quiet location. BUT… No car park Directions to nearest (paying) car park incomprehensible over phone Pub was closed when we returned 9.30pm Struggled to unlock outer door Grubby carpet on way to room Only one coat hanger on rail – no wardrobe Very dim lighting Only one bedside lamp (double room) Full length mirror but too dark to see properly Tea bags but no teaspoon Nowhere to put toiletries in en suite Difficult to fill large electric teapot – wouldn’t fit easily under the tap in the tiny sink Shower plug hole blocked – water overflowed soaking the shower mat Toilet seat very loose No light above mirror so again, couldn’t see properly Handwash...


ChegsReading
ChegsReading

We had planned to stay at The Minster Arms for two nights in October 2023. We were a group of three, taking a room each (Champagne, Burgundy and Chablis). On first glance the rooms are lovely, although the corridors to get to them are very scruffy and narrow. Champagne is up a steep staircase so not ideal when you are carrying luggage. Anyway, apart from some minor niggles (missing lightbulb, nowhere to hang clothes, coffee but no cafetière, etc), we were reasonably happy with our rooms and set out for the evening for dinner. It was when we returned and went to bed that we discovered that the windows do not stop any noise and it is a fairly busy road outside, so it is very loud. Next morning...


Anna
Anna

My friends and I came to stay here the past weekend, and stupidly I glanced at the overall rating and didn 't read any reviews and thought it would be fine. How wrong we were! On first impressions the rooms (we had 3 look lovely, and well appointed. However, then you get into it! I think between the 3 of us we could have made one room that would have been suitable. Problems included: A broken shower, lights out in the rooms, blinds that could not be opened, windows that don 't fit (so the noise is awful , dirty, uncomfortable beds, stained carpets, breakfast items unavailable, hairdryers dangerously broken, no cafetiere despite being given fresh coffee, but worst of all, NO hot water AT ALL... View menu

Categories

  • Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal.
  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan. View menu
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Wifi
  • Seating
  • menu
  • Live Music
  • menu
  • Late Night

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