"Restaurant Bar Grill is owned by Individual Restaurants, of which own a couple of restaurants around the city, including on in partnership with celebrity chef, Gino D 'acampo which is one of my favourite Italians in the city, this offers a different type of cuisine in a large, stunning building just off Deansgate on John Dalton Street, it is opposite Salvi 's. Walking in, it doesn 't feel like a restauraunt at all and I did struggle to find this place at first and I had to use Google Maps in my own city and only located it through it being opposite Salvi 's. The place inside is huge, you enter through a bar, upstairs you have the restauraunt and terrace area, keep going up and you have Head Office. The staff were so friendly and kind especially the host who escorted me upstairs and to my seat. The gluten free menu had some good options, I ordered a gluten free greek kebab, I was told it consisted of chicken, peppers, onions and it sounded pretty good so I ordered it, the service, however, was really slow and I must have been waiting over 20 25 minutes only to be served a gluten containing item instead, it was served with a form of bread, I had to check it was gluten free, only to be told No I asked them to remake the dish as it wasn 't gluten free to avoid cross contamination which they had no problem with, again this meant I had to wait even longer which was a pain considering the restauraunt was mostly empty, with only 3 or 4 tables of which looked like staff sitting there, probably from Head Office as they didn 't seem to be ordering food either, I totally understand waiting for food when it 's busy but considering it was virtually empty, I can 't understand why or at least I didn 't understand why until I tasted the food, I couldn 't understand why a stunning, large venue offering 50% off food could be empty, of course until the food. My kebab was awful and if it wasn 't for the staff making it free due to my long waiting time and the fact I didn 't want to spend much longer in the restauraunt, I would have sent it back. The chicken was bland, and it also had halloumi on which I wasn 't expecting, I bit into this and it tasted so bad, halloumi is one of my most hated foods anyway, accompanied by something which tasted like pico de gallo, this just put me right off my food regardless, I do think a better explanation either on the menu or from the staff at what food would be served is warranted, as I didn 't get what I was expecting at all. The portion size for the prize also is laughable, my dish normally would have cost £18.50, with no sides plus a service charge. 1* Considering how great the host and most of the staff were it 's a shame to give such a low rating, but I think it is warranted given the circumstances of the long wait times, poorly described terrible food and the fact I was given gluten by mistake and if I hadn 't of been suspicious and asked to confirm if my food was gluten free, I could have been really ill. By the time my dish was remade, I had lost all confidence in this place to be able to deliver a safe meal regardless."
Rump
