The Old Workshop Cafe

Sullington Lane, RH20 4AE, Horsham, United Kingdom

🛍 Cafe, Cafés, Coffee, British

4.2 💬 303 Reviews
The Old Workshop Cafe

Phone: +441903745754

Address: Sullington Lane, RH20 4AE, Horsham, United Kingdom

City: Horsham

Menu Dishes: 6

Reviews: 303

Website: http://www.sullingtonmanorfarm.co.uk

"I visited with my brother last Sunday and really wanted to love this café. First impressions were good: the location at the foot of the Downs was beautiful and the venue was set in a lovely old restored barn. We entered and alas downhill from that point on. A greeting and ordering procedure would have been nice but we were ignored so we milled around feeling a bit foolish, then picked up a menu and found an (unwiped table outside. The smell of frying bacon was enticing so we ordered bacon baps only to be told that the baps had run out! It was only 1.45pm. The reason given was that they had been busy . On a popular walkers and cyclists route on a fine weekend the demand should have been predictable and catered for: after all this café has been running for four years. I then tried to order scones but they had all gone too. We finally settled for lime cheesecake with raspberries (sadly no raspberries, ran out of those too , tasty but topping was melting; banana cake (delicious and coffee (lukewarm . The coffee was delivered after 20 minutes; 15 minutes later we 'd drunk it and still no sign of the cakes. When I went into the café the owner was holding a bunch of tabs and it was clear the system such as it is had unravelled: the owner herself said it was chaos. I was assured the cake was coming so ordered another coffee. The cakes came but the coffee didn 't (not written down so I had to remind again. People had been arriving but were being turned away as the café was I believe closing early. Our bill for two cakes (no reduction for the missing raspberries! , three coffees and dreadful service came to £17.50 which I reckon is pricey for such a poor experience. Reading previous reviews going back four years a common thread reoccurs: the whole operation falls to pieces when a 'busy ' period is encountered. Lessons should have been learnt by now namely, experienced staff, efficient system and sufficient food stocks. This café has such potential (I know, I have worked in several and with some effort it should reach it."

Full menu - 6 options

All prices are estimates on menu.

Sandwiches

Dessert

Salads

GoTravelling123 GoTravelling123

Very rude owner approached our table asking us to pay for a mistake with our order which was their fault. I have never been asked to pay for an error that was make by the kitchen staff. We will never return.

Address

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Reviews

BoardingPass823887
BoardingPass823887

This restaurant is my favorite spot for a Sunday afternoon outing. The food and coffee are consistently excellent, as is the friendly service from Gail and Anna. I highly recommend this place, with the added bonus of great views of the South Downs!


mjgebbett
mjgebbett

We love this place. Tucked away in such a wonderful position and the barn itself is fascinating. The food served there is always good and the people who work here are dedicated to friendly service and great food. Thankyou to those who run this lovely place.


Sheila
Sheila

What a fantastic lunch, highly recommend the delicious sausage rolls and unique salads. Lovely staff that make you feel very welcome. Makes a ideal spot for refreshments after a lovely walk up the downs! A must for anyone who appreciates quality home cooked food. View menu


Annettenewall
Annettenewall

What a find !!! Lovely menu , all homemade , hot and cold options today I had beetroot soup absolutely delicious. Previously had the amazing warm savoury scones . They really care here that you have a great visit ....and they deliver !!! Great place for a walk afterwards.


marykK9073OS
marykK9073OS

On our walk when we came to this cafe. As we hadn’t visited before went in to use the toilet to see what it was like. We were not welcomed at all and in fact the staff were very rude. No excuse as it was empty!! . So no, we didn’t stay for a bite to eat or drink! Staff obviously need customer training. We won’t be visiting again. Not sure how long this cafe will survive!


needyslew
needyslew

I have visited this cafe a few times and can’t recommend it enough. The owners are great and the cakes are phenomenal! I love trying the variety of cakes and love it when fruits from their own land make their way into the cakes! The lunch is always good and, although I’m not a salad person, I love the kale salad they have been doing! It’s so much better than your iceberg, tomatoes and onions! I really recommend this cafe as a great place to stop for after a walk around the Downs! And it’s dog friendly. View menu


ew2
ew2

I went to this cafe with some friends and accidentally left my walking pole behind. When I returned two days later to retrieve it, the owner simply stuck it in the mud and walked away, displaying rude behavior. It was evident that they do not value their customers. I would not recommend this place to anyone. The food is expensive, which I can understand, but the lack of heating in the main dining area on a cold December day could have been an oversight. However, the deliberate rudeness of the owner is unacceptable. Avoid this cafe at all costs.


GoTravelling123
GoTravelling123

GoTravelling123 in Worthing, United Kingdom received a review on June 10, 2023 criticizing the restaurant for terrible customer service. The reviewer claimed that the owner was very rude when approaching their table to ask for additional payment due to a mistake made by the kitchen staff. The reviewer expressed disappointment in being asked to pay for an error that was not their fault and stated that they will not be returning to the restaurant. In response to the owner's reply to the review, the reviewer clarified that they had already paid for 2 large cafetières of coffee at £10 each totaling £20 when they placed their order. They were told by the staff that this amount would be sufficient...


21alekss
21alekss

I visited with my brother last Sunday and really wanted to love this café. First impressions were good: the location at the foot of the Downs was beautiful and the venue was set in a lovely old restored barn. We entered and alas downhill from that point on. A greeting and ordering procedure would have been nice but we were ignored so we milled around feeling a bit foolish, then picked up a menu and found an (unwiped table outside. The smell of frying bacon was enticing so we ordered bacon baps only to be told that the baps had run out! It was only 1.45pm. The reason given was that they had been busy . On a popular walkers and cyclists route on a fine weekend the demand should have been predi... View menu

Categories

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  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.

Amenities

  • Wifi
  • Cafe
  • menu
  • Takeout
  • menu
  • Seating

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