The Pantry Gravesend

161 Parrock St, Gravesend, London, DA121ER, United Kingdom

🛍 Tea, Coffee, Breakfast, Lunch Specails

4.5 💬 10 Reviews

Phone: +447939813153,+447366898919

Address: 161 Parrock St, Gravesend, London, DA121ER, United Kingdom

City: London

Dishes: 18

Reviews: 10

Website: https://www.thepantrykent.com/

"I have never felt so unwelcome in a restaurant where I was paying to eat. My friend who was with me also noticed the unfriendly atmosphere. When I ordered three pieces of cake to go, the girl serving me cut the remaining cake into three pieces, then proceeded to take a tiny piece for herself. I found this behavior disgusting, especially since the owner did nothing to intervene. When I spoke to the owner about the incident, she pretended not to know what I was talking about. The food was decent, but the terrible customer service overshadowed everything. My friend also felt that the owner was repelled by me, which made me think she might be racist. I tried to address the issue with the owner, but she seemed unconcerned and unresponsive. I would recommend going to Cafe Lounge instead, where the food and service are much better. It's disappointing to think that I gave my money to this establishment, especially when they seemed more interested in negative reviews than improving their customer experience. Your response to my concerns was dismissive and unapologetic. It is not acceptable for your staff to help themselves to customers' food. Laughing it off and making excuses only adds insult to injury. It's important to address these issues seriously instead of brushing them aside."

Menu - 18 options

All prices are estimates.

les les

Great service, friendly staff, food was very good. Value for money

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Reviews

A
A

A work colleague/friend and I tucked into a very tasty sandwich today at lunchtime. Always a good choice of place to eat and have a cup of coffee or tea.


Barbara
Barbara

Went there today for an afternoon tea with friends. Staff lovely and attentive with out being pushy. Food beautiful, as all very fresh. Would love to visit again soon!


alison
alison

Lovely coffee shop where i meet my friends. The atmosphere is alwags nice be it busy or quiet. Staff are friendly, cakes are nice, foods looks nice when ive seen it come out.


Andy
Andy

I recently ordered two birthday cakes from The Pantry and was extremely happy with both. The cakes looked and tasted incredible. I would definitely recommend them. Thank you very much.


Emily
Emily

Had a delicious breakfast here and the coffee was absolutely amazing. Took some cake home and was really good, recommend the courgette and lime Lovely staff and great atmosphere, will be back!!


Colette
Colette

Have eaten here on 3 occasions, never disappointed. A lovely tea room, staff friendly, lovely atmosphere, food delicious. Had an afternoon tea for my daughters baby shower. Never rushed, a steady flow of customers.


Anita
Anita

Lovely place to share a pot of tea and catch up with friends! No changes still a great place to meet for delicious cakes and drinks. Apart from slight alterations to furniture arrangements, no changes since last visit. Still a lovely environment to have a leisurely drink and chat with friends.


Sam
Sam

The menu at this restaurant has a good variety of brunch options. I chose the herby chicken with smashed avocado and mayonnaise, and it was delicious! The meal ended with a tasty mocha and fruit scones. The food and service were both good value. It would be even better if they offered a full English breakfast or added sausages to their menu.


Gina
Gina

I have never felt so unwelcome in a restaurant where I was paying to eat. My friend who was with me also noticed the unfriendly atmosphere. When I ordered three pieces of cake to go, the girl serving me cut the remaining cake into three pieces, then proceeded to take a tiny piece for herself. I found this behavior disgusting, especially since the owner did nothing to intervene. When I spoke to the owner about the incident, she pretended not to know what I was talking about. The food was decent, but the terrible customer service overshadowed everything. My friend also felt that the owner was repelled by me, which made me think she might be racist. I tried to address the issue with the owner,...

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
  • Lunch Specails

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