Phone: +441489880000
Address: Rookery Avenue, Whiteley, United Kingdom, Whiteley Wy., Fareham
City: Whiteley Wy., Fareham
Menu Dishes: 6
Reviews: 3539
"After all the complications of the past year, we were finally able to reconnect with family and decided to treat ourselves to a private hot tub and dinner. Everything was booked in advance, and we specifically requested a bottle of sweet Prosecco to be ready for us in the hot tub. We were assured, “No problem, just let us know when you arrive, and we’ll prepare the drink.” This was meant to be a special treat for our family, whom we hadn’t seen in over a year. On the day of our visit, however, the spa staff seemed unaware of our drink request and only offered us cider, wine, or gin. We asked for simple Gin and Tonics and proceeded to enjoy the hot tub while we waited. Unfortunately, our drinks did not arrive for 30 minutes. The staff tried to make amends by giving us two drinks free due to the delay, but this was just the beginning of a frustrating evening. After the hot tub, we moved to the restaurant for dinner. When we arrived, we asked if heaters and blankets were still available for outdoor seating. We ordered drinks, but not everything on the menu was in stock and the waiter struggled to suggest alternatives. We also requested blankets. When we ordered our meals, we asked for the heaters to be turned on, only to be informed that we were seated under a non-functioning heater. After several inquiries, the waiter reluctantly agreed to let us move to another table, but we had to relocate everything ourselves without any assistance. Despite these setbacks, we remained optimistic, believing that good food could make us forget the issues. Unfortunately, the biggest disappointment came next. We ordered three medium tomahawk steaks, but received three steaks cooked to different levels: one medium, one medium-well, and one rare. I received the rare one, which was too undercooked for my preference. When the waiter checked on us, I pointed out that my steak was not cooked to medium. I sent back three-quarters of it without any feedback or comment from the chef. Desserts were then served by a different waiter, and I couldn't inquire about my steak until we requested the bill. The waiter who brought the bill told me, “It was done the way you asked for it.” When you’re treated well and receive good food, you can overlook a messy table. However, when the staff seems more concerned about mingling with their friends at another table than attending to your needs, it becomes too much. Fortunately, there are plenty of other restaurants in the area that would appreciate our £300 spending and provide better service."
Full menu - 6 options
All prices are estimates on menu.
Dessert
Crepes
Thin pancakes filled with sweet or savory fillings, perfect for any meal of the day.
Main Courses
Sirloin
Tender and juicy sirloin steak, grilled to perfection, and served with a side of seasonal vegetables.
Mexican-American Food
Empanadas
Savory pastries filled with spiced meat or vegetables, wrapped in a crisp, golden crust.
Schnitzel
Fish Dishes
Fish & Chips
Crispy golden fried fish fillet served with classic French fries, a side of tangy tartar sauce, and a lemon wedge.
Simon
Good service and nice rooms
Address
Reviews
Vanessa
Perfect passionfruit martini.
Bethany
Service: Dine-in Meal Type: Other
Michelle
Beautiful spa good facilities and great food View menu
Sarah
Lovely meadow area, but friendly and friendly staff
Sandra
I had a wonderful spa day with treatments by Ella. It was incredibly relaxing and exactly what I needed. I will definitely return!
Sam
The breakfast service was a mess on both days we tried it, with a 40-minute wait for a simple cooked breakfast despite having a pre-arranged booking. We decided not to make dinner reservations. Overall, I would rate the food a 2, the service a 1, and the atmosphere a 2. View menu
Tina
This is a stunning place to stay, surrounded by picturesque countryside but only minutes away from the busy motorway. The staff are incredibly helpful, the rooms are spacious, and everything is very clean and modern, yet there’s a charming touch of nostalgia. The photo I took from the balcony this evening made it look like I was in the Swiss Alps. Thank you!
Emma
I had an incredible experience at this restaurant! The service was outstanding, and the scenery was absolutely beautiful. There was plenty of seating available, and the pool was clean and inviting. The outdoor areas were well-maintained, and the food was fresh and delicious. I never felt rushed during my meal, which made it even more enjoyable. Additionally, the massage I received was excellent, and I appreciated the thoughtful touch of being given fruit afterward. Overall, a wonderful visit!
Antonina
After all the complications of the past year, we were finally able to reconnect with family and decided to treat ourselves to a private hot tub and dinner. Everything was booked in advance, and we specifically requested a bottle of sweet Prosecco to be ready for us in the hot tub. We were assured, “No problem, just let us know when you arrive, and we’ll prepare the drink.” This was meant to be a special treat for our family, whom we hadn’t seen in over a year. On the day of our visit, however, the spa staff seemed unaware of our drink request and only offered us cider, wine, or gin. We asked for simple Gin and Tonics and proceeded to enjoy the hot tub while we waited. Unfortunately, our dri... View menu
Categories
-
Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
-
Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
-
British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
-
Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
Amenities
-
Wifi
-
Cash Only
- menu
-
Parking Area
- menu
-
Outdoor Seating
