Phone: +441634221459
Address: 181 Church Street, ME3 7QD, Medway, United Kingdom
City: Medway
Menu Dishes: 5
Reviews: 2234
Website: http://www.shepherdneame.co.uk
"We stayed here in December, check in was easy, the room was pleasant enough. We went out for the afternoon and came back to enjoy the pub early evening. The boss was away and whilst i completely understand a little bit of while the cat 's away... the evening was horrendous. We decided, after a fight in the pub area, to call it a night and retreated to our room, i had forgotten to ask what time breakfast was, so went back downstairs and had to interrupt the bar staff who were more interested in their evening than talk to me. We decided we would talk to somebody at breakfast the following morning but the person serving breakfast was run off her feet and we were in a rush so I emailed that evening on arriving home. I received a call almost straight away and was promised to be contacted by the owner of the pub when he arrived back from his holiday around the 18th December. I genuinely believed this as the person making the call was as horrified as us at the events the night before. The call never arrived but i suspected Christmas would be their busy time so i waited until January and sent another email, this time it was completely ignored, hence this review. I try to be fair and have been very patient before leaving this review but the lack of communication has been terrible. I would not recommend this pub/hotel to anybody."
All prices are estimates on menu.