Phone: +447549366110,+441464821111
Address: 1-3 Commercial Road, AB52 6JN, Aberdeenshire, United Kingdom
City: Aberdeenshire
Menu Dishes: 6
Reviews: 375
Website: https://www.stationhotelinsch.co.uk/
"My sister and I had booked an overnight stay at the Station Hotel in Insch. Despite sending texts and emails to let the hotel know we would be arriving at 4pm, we were met with locked doors and no signs of life on the premises when we arrived. A passing neighbor had to contact the proprietor on our behalf, and even then we were left waiting in the cold and windy weather for 45 minutes before ultimately leaving the grounds. This experience was chaotic and completely disrupted our family's plans. We were extremely disappointed in the lack of hospitality and customer service we received, especially during these difficult times for the hospitality industry. The fact that we encountered a locked front door instead of a warm welcome was unacceptable. As seasoned travelers, we have never experienced such a situation where we arrived at a hotel that was expecting us only to find the doors locked. We not only missed out on an overnight booking, but also on the opportunity to have dinner with six family members. We cannot recommend the Station Hotel in Insch for customer service or satisfaction. I would give it zero stars if I could."
All prices are estimates on menu.
Aberdeenshire offers stunning coastlines, historic castles, and rich Scottish culture; typical dishes include haggis, smoked salmon, and buttery shortbread.