Phone: +441473724184,+447874178457
Address: 3 Edith Cook Way, Ipswich, United Kingdom
City: Ipswich
Dishes: 24
Reviews: 9041
"I am very disappointed by our visit to our local Toby Carvery this evening. I booked a table over a week ago for 6pm on a Thursday evening for 3 adults and 1 child. When we arrived the resteraunt manager (not sure of name but...had blonde short hair and glasses) made us aware that they were being audited so there would be a wait on food. We agreed this would be okay and took our seats, the manager asked if we had any dietary requirements and I have a very specific set of requirements. She said that she would be back in a minute, I then asked another waitress could I see an allergy menu as I wanted to get food from the deck. She said she would see where it was. The manager then came over about 15 minutes later and handed me an ipad for me to do it myself. I had a look and then we were in for a wait until someone came over to do our drinks. Our waitress was new and she looked incredibly overwhelmed with little help from her manager but she did incredibly well. We ordered our food and we went to the deck to get it. I was incredibly upset when the roast potatoes had gravy already on them as this meant I had to have the stale roast potatoes that were going to be chucked away as they are the only ones without beef gravy. Out of all the vegetables advertised the only ones I could have were peas and carrots. All of the other dishes were empty and the chefs seemed less than bothered to change them for new ones. We then asked for a children 's dessert and was told they might have it in but they might not so we waited another 15 minutes for the dessert to arrive. I then asked 3 different waitresses for the bill and was told they would do it in a minute. The manager was rushing around sorting complaints for different tables. We eventually paid for our dinner and on the way out the manager was leant over a table talking to a customer explaining that she couldn 't cope and she needed a break we actually had to ask her to move so we could get through. She then came storming over and pulled our lovely waitress to one side and had a go at her in front of us. I felt very out of place and thought this was incredibly unprofessional. I have worked in hospitality for many years but being pulled up in front of customers is not acceptable. The manager was basically explaining that it was all her fault for pouring the wrong wine and that she had to give discounts and therefore she had lost money tonight. This was a special meal for us and I was incredibly upset and disappointed by this experience. I had to ask the waitress if she was okay as she seemed incredibly shaken by the experience but she tried to reassure me she was okay. From 6pm until 8.30pm we were at the restaurant on a Thursday evening."
Menu - 24 options
All prices are estimates.
Roast Turkey
Juicy roast turkey served with rich gravy, and perfectly seasoned for a classic holiday flavor.
Garlic Mushrooms
Sautéed mushrooms in garlic butter, seasoned with herbs and spices for a deliciously savory appetizer.
User
Lovely roast saved me cooking! Whole family thoroughly enjoyed it. Will be back soon, lovely portions
Address
Reviews
User
Besides the aircon not working the meal was great as usual. Came in for our 42nd anniversary 02/08/2022
User
typical toby weher you get what you expect,the staff were friendly as usual,looking a bit tired ,though for newish place
Zoe
cooked food not cooked eating cold and all lubricated the same. wait a sweat, even you have booked. , no sauces only empty pop and dinner was finished with the time, they filled them
User
we visited my son's birthday. he has several allergies, but the dame that served us was really helpful and made sure there was a lot of food he could eat. can't say how much that means how we never have a chance to eat...out
User
Cold meat shrivelled up vegetables. Staff not professional messing about like children when complained meal got bit snotty and probed it but put it all way through to bottom and touched hot plate so of courses it going to reach temp . Will not go...back there again ruined family birthday meal
User
Got a table for two immediately without booking on Saturday. The waiter wasn’t the best but otherwise the food was okay until I choked on a piece of string that hadn’t been removed from the beef. I wouldn’t complain as I am not the type...but also it has put me off going back. Nice selection of veg on offer. Nice atmosphere
User
we had to wait a few minutes to take a place, the place was rammed and saw how many people were turned away who had not booked. we all had the carvery, which was very nice with a good choice of meat and really nice roasts...Cartoffeln it was busy to make something right and we have no complaining about our meals and will return thank you.
Elizabeth
absolutely disgusting! it felt like we had our reception! I get that Sundays are busy days, but give people the opportunity to digest their food first! before the dame comes with blond hair and glasses and tells her bills ready! your server. is done and said they are ready for their bill!. erm! no, I will decide when I want my bill! we just finished the desert! this is after the waiter did not listen and forget my mother dessert and freshly drunk! the food was shocking by my gothic service and so! rude.
Kimberly
I am very disappointed by our visit to our local Toby Carvery this evening. I booked a table over a week ago for 6pm on a Thursday evening for 3 adults and 1 child. When we arrived the resteraunt manager (not sure of name but...had blonde short hair and glasses) made us aware that they were being audited so there would be a wait on food. We agreed this would be okay and took our seats, the manager asked if we had any dietary requirements and I have a very specific set of requirements. She said that she would be back in a minute, I then asked another waitress could I see an allergy menu as I wanted to get food from the deck. She said she would see where it was. The manager then came over abou...
Categories
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Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
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Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
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British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
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Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.
Amenities
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Amex
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Beer
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Wine
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Seating
