Toby Carvery - Menu

Willingdon Drove, Eastbourne, United Kingdom

🛍 Meat, Coffee, Drinks, Ice Cream

3.3 💬 2464 Reviews
Toby Carvery

Phone: +441323507222

Address: Willingdon Drove, Eastbourne, United Kingdom

City: Eastbourne

Menu Dishes: 24

Reviews: 2464

Website: http://www.tobycarvery.co.uk/restaurants/south-east/willingdondroveeastbourne

"On January I booked myself and my family of adults with a baby girl and newborn baby for a celebration dinner together to celebrate birth of new baby and my son’s graduation for the January. I phoned up and asked if we...could be put together or next to each other and got told ‘we can’t guarantee anything’ by Phil the manager and Karla. I was polite when I asked and explained it was a family celebration but no empathy from either members of management. When we all turned up on time I was told by both Phil and Karla that they had split our family and put us all in opposite ends of the pub as far apart as they could place us! In fact so far apart we were in different buildings! I immediately said to Phil ‘why would you do that ?’ I was devastated, we all were, I tried talking to Phil to help and move us nearer to each other but he refused. He showed no empathy or understanding and was extremely arrogant and so was Karla who was actually was smiling! They didn’t care at all and made no attempt to move us or my family even when a table next to us was free! I said to Karla ‘we will never come back here’she just smiled ! They made my son unwelcome when he walked in with a pram and his newborn baby son moaning at him about the pram space also. A member of staff called Willow went up to another son and granddaughter of months old and told him she could not touch the lights on a fruit machine she was under age ! My son replied to her saying ‘Are you really being serious she is only months old ‘. She clearly was not gambling ! This member of staff I have concerns about as I work in the child sector with early years children myself and found her to be very child unfriendly! I am deeply concerned how my family and myself were treated by a team of unfriendly staff who seemed to go out of their way to be unpleasant. None of us stayed to have puddings and had to go back to my home to be together, after family members had travelled far. I ended up shopping in Tesco for cakes to take back home to my family. This was meant to be a family celebration of a newborn baby, and graduation which Phil the manager knew as I had told him over the phone and also said family members were travelling a long way, earlier that day before we arrived. I would describe the Toby Carvery and these members of staff the most unfriendly restaurant for families to go to."

User User

a few dinners past a Friday night, we were served by steve. he could not have done for us anymore, thank you

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Reviews

User
User

rude staff, barely given meat, limited veg. when I asked about a little more meat, as I was given only one piece and one half of the chef just said ‘No’


User
User

We had a lovely weekend trip here and this was by far the best Toby we visited. The host who seated us was charming and his service was impeccable. The lady at the entrance welcomed us with a smile and assured us everything was fine.


User
User

Today was probably the best carvery I've ever had from here, beef was tender and flavourful, everything else was nice, our server Willow was helpful and friendly and the guy carving [Ben I think] made us laugh, they both had a friendly demeanour which isn't...easy at the best of times, hats off to them both View menu


User
User

We made a reservation here tonight through an online booking, which was easy to do. We were seated at a table by a very courteous young man named Steven who was helpful. The staff was busy, but they still managed to do a fantastic job of keeping us safe. We were impressed with their service and felt compelled to write a positive review.


User
User

Don't waste your money, go to a cafe instead, the sausages are made of a tasteless rubbery substance, hash browns are so dry and over cooked you could soak up a fuel spill with them, bacon was acceptable and the baked beans were cold. Not...been here for years and won't be back anytime soon. Go to a proper cafe instead and get edible food, I only came here as I had dropped my car off for a service nearby


User
User

Came today for daughters birthday. Ordered drinks all ok but didn't have a vodka a family member wanted,ordered carverys another member wanted salmon didn't have any or could give any alternative. Went for carvery I had plates for me and partner as...he couldn't come down the server gave me such a filthy look and was quite off when asked for the meats got it back to the table stone cold we both had to ask for it to be heated up. I had turkey No cranberry sauce ! Finished main course all wanted sweet oh guess what we have No ice cream REALLY. Honestly that really isn't good enough is it . Certainly won't be back . Come on Toby sort yourself out View menu


User
User

I myself and my son visited here for dinner on a busy Saturday night. the personal was so welcoming and friendly from the moment we entered and we sat immediately. the order of drinks was taken within minutes after sitting. I ordered the vegetarian option at the carvery and was informed that this would take about minutes. my sohn ordered a yorkshire pudding wrap and we were told that this would take about minutes when they were busy and were asked if that were in order what was. the waitress has regularly checked with us to give us updates that there would be minutes, then minutes. my and my sons eating was ready at the same time, which is so often not the case when they order veggie food! t...


User
User

I truly am lost for words where to begin having just returned from a “family” lunch, why have I punctuated family you may ask? Four adults and five children aged between and the five children were sat at adjacent ends of the entire building...to their parents! Who I hasten to add had driven hours to meet up with. Booked online and linked the tables when we booked and apparently due to their live system this could not be changed even though there was a table by the adults the entire duration we were there. The manager tried to laugh it off that we could enjoy a quiet meal together (I can only presume he doesn’t have children) since it was anything but enjoyable as we were constantly up and do...


User
User

On January I booked myself and my family of adults with a baby girl and newborn baby for a celebration dinner together to celebrate birth of new baby and my son’s graduation for the January. I phoned up and asked if we...could be put together or next to each other and got told ‘we can’t guarantee anything’ by Phil the manager and Karla. I was polite when I asked and explained it was a family celebration but no empathy from either members of management. When we all turned up on time I was told by both Phil and Karla that they had split our family and put us all in opposite ends of the pub as far apart as they could place us! In fact so far apart we were in different buildings! I immediately s... View menu

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
  • Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal!
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.

Amenities

  • Wifi
  • Amex
  • menu
  • Beer
  • menu
  • Wine

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