Truffles Bistro - Menu

20 Bank Street, DG1 2NX, Dumfries Galloway, United Kingdom

🛍 Steak, Pasta, Tapas, Curry

4.4 💬 603 Reviews
Truffles Bistro

Phone: +441387257342

Address: 20 Bank Street, DG1 2NX, Dumfries Galloway, United Kingdom

City: Dumfries Galloway

Menu Dishes: 10

Reviews: 603

Website: http://www.trufflesbistrodumfries.co.uk

"I’m not quite sure where to start with this as I’ve never experienced such poor service in a restaurant before but I’ll try. So we were a party of 10 celebrating my mother in law’s 60th. My partner isn’t from Dumfries and Galloway so just told me he’d looked this place up and decided to book it. I hadn’t really heard of it and had initially wanted to go to the Bank but after looking at reviews of Truffles and seeing people speak highly of the food I thought let’s give it a try. I noticed many speaking about how awful the owner was but I thought surely he can’t be that bad if people are still going and people are still leaving good reviews. How wrong I was! Another warning sign I should have noticed was that we initially booked in for the Friday but changed to the Saturday and they were able to accommodate that easily last minute so clearly aren’t busy. We were running 15mins late. I called to let them know and apologise. The waitress who answered the phone was accepting of this and said it was ok. On arriving the owner ‘greeted’ us. I again apologised and he shrugged his shoulders but let us in. We all sat down and he immediately came to ask us if we wanted drinks. We were looking at the drinks menu and discussing what we wanted when he repeated in a slow and aggressive tone DO.YOU.WANT.ANY.DRINKS??! It was extremely awkward. My dad asked about red wine and he used his notepad to lean over my dad and aggressively hit the menu and point to a wine on the list. We ordered drinks which included 2 pints of beer. As he walked away we all felt very uncomfortable and decided we did not want to spend our money in such a venue when the atmosphere was cold and aggressive. We all decided to leave. My partner spoke to the owner letting him know his front of house manner was appalling and that we’d be leaving. He said he didn’t “understand people” and that he expected us to pay for the pints that had been poured. I gave him a £20 note and he aggressively gave it back to me, stating he had no money in the till to give me change and swiftly snatched the pints back and put them behind the bar. We then left and were politely accommodated in the Bank next door (which I would highly recommend). As we left, the waitress apologised on our way out. I actually felt bad leaving her in such a cold and horrible environment. That owner should not be front of house. He is rude. He is right, he doesn’t understand people and has no people skills whatsoever. I would avoid this place like the plague and go next door to the Bank! (The one star is for the waitress who we had to leave behind)"

Full menu - 10 options

All prices are estimates on menu.

Main Courses

Starters

Latin American Food

Dessert

Antipasti - Starters

Soups

Steaks

Indian

Pasta

Douglaa Douglaa

Fantastic food, great night, definitely worth the visit

Address

Show Map

Reviews

Selina
Selina

Great food, great atmosphere and most definitely will be back .


Karen
Karen

First time dining at this lovely restaurant. Lovely atmosphere. Friendly staff. Lovely menu. Great value for money.


Vicky
Vicky

Sadly they have now closed down, but if they ever reopen it’s excellent. (Aug 2023). Food: 5 Service: 5 Atmosphere: 5 View menu


Senga
Senga

Amazing food and lovely staff.. Would definately go back.. So glad we went to this restaurant lovely setting and reasonably priced.. Enjoy!!


581JohnM
581JohnM

What a find! Excellent, all home made food, served with a smile! Is there a better steak in town? Pasta to die for! AND now they do a ‘happy hour’ meal deal from 5.30pm. Great stuff from John, Joyce, Chelsea and David’s kitchen team! Don’t miss it!


MrsSLC2022
MrsSLC2022

The food was great. The portions were huge. Husband ordered chicken and was served sides they were enough for a table of 4! Owner is an acquired taste, borderline rude, but done people seem to like him. Will probably go again when we are back in Dumfries if we catch it open (open Thur/Fri/Sat)! View menu


Tina
Tina

It was our first visit to Truffles with friends and we were not disappointed by either the food or the venue. The restaurant had an exclusive vibe to it-cosy and welcoming. Our host was attentive and charming. The food was amazing. What more could you ask for! We are definitely looking forward to our next visit. Thank you for a wonderful evening.


sambucaprawn
sambucaprawn

Came for dinner, and thoroughly enjoyed it. The food was faultless, delicious, fresh and authentic, the restaurant itself is beautiful and unique. The only thing that let our experience down was the lack of warmth in the servers, and the owner himself seemed a tad hostile and fed up. Would definitely go back, although it would be nice to be made to feel a bit more welcome next time!


Marita
Marita

I’m not quite sure where to start with this as I’ve never experienced such poor service in a restaurant before but I’ll try. So we were a party of 10 celebrating my mother in law’s 60th. My partner isn’t from Dumfries and Galloway so just told me he’d looked this place up and decided to book it. I hadn’t really heard of it and had initially wanted to go to the Bank but after looking at reviews of Truffles and seeing people speak highly of the food I thought let’s give it a try. I noticed many speaking about how awful the owner was but I thought surely he can’t be that bad if people are still going and people are still leaving good reviews. How wrong I was! Another warning sign I should have... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Tapas Enjoy a delightful variety of small, flavorful dishes perfect for sharing, combining traditional and modern influences. Savor each bite as you explore diverse tastes and textures crafted to excite your palate.
  • Curry Savor our exquisite range of flavorful curries, each dish infused with a unique blend of spices and herbs. From mild to fiery, explore the diverse tastes of traditional and contemporary variants, perfectly paired with rice or naan.

Amenities

  • Tapas
  • Seating
  • menu
  • Late Night
  • menu
  • Reservations

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Waterfront And Bistro

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"For some reason I can not reply to your answer. Sadly you are absolutely wrong in everything you have stated, I find your tactic of attacking people who give less than 5 star reviews. I am not going to try to defend myself, as I stand by everything I said. I have made an appointment to see a solicitor about your untruthful comments. I would really of liked to put a good review up, however, I would not recommend this hovel to my worst enemy. Firstly the room was so small, and tatty, extremely dated with an alarm clock, which surely has been taken from a chalet from Pontins in the 1970s, that even the amazing view could not compensate. There was dog meat/food on the carpet, and I assume ash. When I went to look for someone to let them know, there was no one about. The bathroom was not fit for purpose, one as it was a converted cupboard, and the notice in the room explaining that the steam from the shower which was cracked set off the sensitive smoke alarm, so you could not even have a shower. Then when we went for breakfast, after waiting for 40 minutes for a breakfast which was a 1 sausage, a piece of streaky bacon, uncooked tomatoes and mushrooms, haggis, b pudding and beans. When I went to complain about this on the way out, I had the pleasure of speaking to someone called Donna, who was at best obnoxious, and as unhelpful as it was someone else 's fault, I quote I don 't clean the rooms, I don 't cook the breakfast . I would rather sleep in a tent than give money to this place, please look elsewhere, unless you want to feel as though you are being ripped off. In response to your reply I thankyou for it. I do not deny that I was irate, and if she cried, I feel terrible about that but I have also left things out, like the denial of the previous evenings attempt with the same lady about the state of the room, however I stand by everything I said, As you are true to form, as it never ever seems to be your fault, if you look at the previous low reviews, it is always someone else 's fault. Oh by the way breakfast took 40 minutes, and as you were not there, maybe you can check CCTV and see that the uncooked food was left, as was the haggis, however the toast provided was superb. I applaud your defense of your staff, I truly do. Hopefully you can maybe if you get another less than favourable review, see that it is the same points over and over again, and try to address them points, just a thought. Thanks again for your reply below, and I stand by everything I said, and truly can 't be bothered dissecting your reply, one slight point, I have witnesses about the night before, so I take with a pinch of salt, your comments"

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