Phone: +492212578166
Address: Benesisstraße 60, 50672, Köln, Germany
City: Köln
Dishes: 8
Reviews: 3262
Website: https://viabene.com
"We went here for a couples night out. First we ordered wine. We had already chosen what we wanted when the waiter suggested to try the daily wine special that he said was much better. I glanced behind my husband's back where the specials were written on a board and saw by sheer coincidence that the waiter' s suggestion was exactly double the price than what we had ordered. I managed to wave him down and cancel his suggestion before he poured it. He made a huge drama about it and said we wouldn't like what we originally ordered. Does that mean they have bad wine there? Don't get me wrong, we never cheap out on food or wine but in this case it really felt like we were tricked. Nevertheless we ordered appetizers and entrees and tried to forget about the wine incident. The appetizer arrived after five minutes. It was a beef carpaccio and tasted ok. I wouldn't say it was anything special. Then we waited and waited and waited some more. We had entered the restaurant and ordered at 7.30PM and by 9PM we still didn't have our entree. During that wait time we were never asked if we wanted more bread or wine. A little after 9 we had enough and asked for the check and left. We really like eating out and have done so around the whole world, expensive and cheap, high class or low key. This place was really one of the worst I have ever been to. Rude service and overpriced food (when you can actually get some). We will definitely not come back."
All prices are estimates.