Phone: +441582481986
Address: 5 Guildford Street, Luton, United Kingdom
City: Luton
Dishes: 5
Reviews: 3980
"For the main meals we ordered the Veal, Porcini mushroom risotto for two, Mixed seafood spaghetti and two Lasagne 's from the specials board. After a considerable time the waiter came back to the table and apologized that there were no Porcini mushrooms for the Risotto, after a brief discussion it was agreed that they would be replaced with normal mushrooms as a substitute (not ideal but our friends wanted to try the Risotto). The mains arrived and the Veal was enjoyed by one of our friends, the Risotto seemed to be o.k. too. The Seafood spaghetti contained tiny pieces of squid, octopus, a few small prawns and 4/5 mussels in shells. I attempted to eat the squid and octopus which were very chewy,I carried on trying a prawn and mussel which were also chewy. I can only assume that the seafood being so small, was overcooked making it inedible. I did not want to make a scene however paying good money for the food and feeling hungry raised the issue with the waiter. His response was that Octopus and Squid are chewy and this was acceptable. I then added that the rest of the fish was also the same. He then offered me an alternative dish so I asked for the Spaghetti bolognese knowing it would be a reliable dish which you surely can 't go wrong with. My wife and her friend were sitting playing with their plates of Lasagne and hardly ate any. I asked what was wrong to which they replied that it lacked flavour and meat which seemed to have been replaced with a large amount of peas instead. I stated that they should raise the issue with the waiter but they didn 't want to make a fuss and decided to just leave their meals. My Spaghetti bolognese arrived around 10 minutes later with a further apology from the waiter. Unfortunately my Spaghetti Bolognese wasn 't great as it tasted predominately of tomato sauce with no herbs or seasoning of any kind. The waiter came over to do a check back once half of our party had finished and saw the uneaten meal in front of me plus the two hardly eaten Lasagne 's, he asked if everything was o.k. I replied that I didn 't want to make a fuss however the Bolognese was awful and tasted like a cheap tomato sauce with no flavour. I also showed him the Lasagne 's and said that they were flavourless, lacked meat and were full of peas. His response was that the Lasagne had peas in it, then said he would raise our concerns with the Chef. Some minutes later the Chef came storming out of the kitchen and straight up to me and asked if I was Italian or English. I replied 'English ' and was met with a mouthful of loud abuse by the Chef in English and Italian. He would not let me get a word in and stated that I had called his Bolognese cheap tomato sauce and that he had been cooking for years and everyone loved his sauce. He the said a customer on the next table had the Bolognese and he loved it and that he would get the customer over to tell me how good it was. All the time he was still raising his voice at me embarrassing me in front of my friends. I then asked if he was the owner to which he replied no he was the chef. I asked that he lower his voice as I was trying to have a rational conversation with him and I said that he was embarrassing not only my friends and I, but was showing himself up. Nothing deterred the Chef from making a scene and he continued with his abuse, therefore I asked him to go away and leave us. I then stood up and apologised to the whole restaurant for them having to witness such an unbelievable situation, I was gobsmacked. The waiter then came over and cleared our plates and asked if we wanted to see the dessert menu, to which I replied no and asked for our bill. Unfortunately the uneaten meals were not removed from the bill and after three attempts at asking, we finally had them removed with no other form of compensation offered. By now we just wanted to leave so paid the bill and left with a final apology from the front of house team. I got the impression they were reluctant to take the meals off the bill as they would probably encounter a mouthful of abuse from Chef too. We will not return!"
Menu - 5 options
All prices are estimates.
User
This restaurant is a lovely place to dine. The atmosphere is cozy and inviting, and the staff are friendly and welcoming. It's always a pleasure to see them.
Address
Reviews
User
This is one of my favorite restaurants in the world. The food is delicious, the service is fantastic, and the overall experience is just amazing. We have been coming here for years and have never been disappointed.
User
The freshly prepared pasta dishes were delicious and had a homely feel that I loved. The service was great and I was pleased to see that they had some sweet beverages on the menu. It was a nice intimate experience and I was grateful that my date chose this restaurant.
User
the best Italian food I have eaten throughout the 13 years, I have left in the uk, it is a small yet perfect restaurant, the staff is always smiling and happy to see them and welcome them. my partner and I love to go there for date nights that we love to eat and always enjoy our time there
User
Delicious food with excellent staff... Picked this place to try out some Italian food and really loved the food and place. The staff where very friendly and welcoming and the food was delicious. Both quality and the quantity of the food was way above our expectations. Really enjoyed it and will surely go back soon…
User
we found this restaurant a few years ago and go every year to our jubilee. eating is absolutely amazing and easy the best they get outside the medaille. the service is the second to none and the atmosphere is magical. they make it possible to drive them for a few hours of pure pleasure to another place. thank you for being great!
User
a quiet place on a quiet road with quiet inner, pleasant service and very tasty eating! we had 2 different fish dishes and both were super, and the mimosa cake for dessert was light and delicious! I wish I could visit again, we flew home the next morning. when they are in luton on the look for food, they come here for a delicious dinner.
User
Nice food but very quiet. Nice restaurant, delicious food, though not Italian as claimed. The waiter was lovely as was the front of house lady/owner. However, the waitress was rude and disinterested. Fortunately she wasn't serving our table, but was standoffish and seemed liked she wanted to be elsewhere. Quite obviously!Delicious bruschetta and steak and nice evening but very quiet for a Saturday night.
User
Although the decor is slightly dated, the restaurant's more traditional style adds to the atmosphere. We were a group of 4, out for our work's Christmas meal and we all thoroughly enjoyed our meals. We started with garlic bread to share before moving on to our mains. 3 of us had fillet steak (2 colleagues had the brandy sauce and I chose the peppercorn sauce) and the other had the Arriabiata. The steaks were cooked beautifully with no excess fat and plenty of flavour and apparently, the pasta dish was also very tasty. 3 of us had desserts (my sticky toffee pudding was lovely) which all went down a treat before coffees for 2. All in, with drinks, the meal came in at around £30 per head which...
User
For the main meals we ordered the Veal, Porcini mushroom risotto for two, Mixed seafood spaghetti and two Lasagne 's from the specials board. After a considerable time the waiter came back to the table and apologized that there were no Porcini mushrooms for the Risotto, after a brief discussion it was agreed that they would be replaced with normal mushrooms as a substitute (not ideal but our friends wanted to try the Risotto). The mains arrived and the Veal was enjoyed by one of our friends, the Risotto seemed to be o.k. too. The Seafood spaghetti contained tiny pieces of squid, octopus, a few small prawns and 4/5 mussels in shells. I attempted to eat the squid and octopus which were very ch...
Categories
-
Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
-
Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
-
Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
-
Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
