Phone: +441483489899
Address: 5 Gosden Road, GU24 9LH, Surrey Heath, United Kingdom
City: Surrey Heath
Menu Dishes: 7
Reviews: 386
"I want my local cafe to be successful and on the quality of food and coffee it is, but it has the worst atmosphere I have ever experienced from a cafe. All it will take are four tweaks. 1. You have redecorated the place but please get someone in to give it some cafe styling, it's like a doctors waiting room. 2. No music or background noise makes it feel like a library and when your customers aren't talking to each other, the silence feels very awkward, especially when you are quiet. 3. Why is there only one piece of cake under each cake display?, this doesn't look very appetising to the customer and seems very odd. 4. Customer service is not great. The young chap in there is so shy he seems afraid to even make conversation when placing an order and what appears to be the lady owner/manager walks into the Kitchen at the back when I last walked in. As a business, you can't survive on good food alone. Customer service, styling and atmosphere are as important. I want to support my local cafe but in it's current form, it's not a pleasant enough experience to do so."
All prices are estimates on menu.