Waterside Garden Centre

We visited the restaurant today and had fish and chips very nice presentation was good only let down was that I would have skinned the fish no one eats the skin

I was disappointed when I visited my favorite place today and was informed that dogs, even those carried in a dog bag, are not allowed on the premises of the garden center. Very upsetting.

Sunday lunch was not good beef was chewy 2 tiny roast potatoes only get a Yorkshire with the beef not other meats staff were not happy smiley people. Waited too long for someone to take dessert order so gave up Would not return. View menu

I need a walking stick to stand and was made to stand for 10 minutes in the waiting area. Then wasn’t served we waited for 15 minutes and left. Understaffed underwhelming and poor service. The owner would probably be better running a circus instead of running a restaurant

It has been a few years since my last visit, on entering I thought it was not very busy. But had a good look round put a few thing’s in my basket, only to find I couldn’t have a drink or pay for my plants. I had travelled from Peterborough so I will not be going again. I could have used my credit card but on principle I chose not to, no dogs and no cash. Plenty of other garden centres around

We came here for lunch, it was fairly busy and waited to be seated. They split a table for six for us, sat down no menus, some ten minutes later a waitress came for our order but no menus so she gave us a menu then said she would back in a couple of minutes. Sometime later still not had our order taken so got up and left. This kind of services is not acceptable we will not be returning again. Needed more staff and more organisation I would not recommend this eatery to anyone. View menu

We went to Waterside for lunch and to buy shrubs for a raised bed. Upon entering, I realized I forgot my disabled badge in the car. I tried to get a staff member to let me out, but they were unhelpful and rude. I eventually had to leave through the entrance to put my badge in the car, facing more hostility from the staff. The restaurant experience was also disappointing. We ended up purchasing our shrubs elsewhere, as it seemed Waterside does not value their disabled customers. We will not be returning.

After attending a funeral, a group of 12 of us went to this restaurant for coffee, cake, and some cooked food. The coffee and cakes were satisfactory. However, we were disappointed to find blood splattered on the three Pepsi bottles some of us ordered. When we brought it to the attention of the waitress, she did not apologize and only mentioned that the bottles had just been delivered. We received replacements, but one of them also had blood on it. We decided not to complain again. Later, our two paninis were served with a dark, long hair on one of the plates, on top of the chips. We spoke to a younger waitress who also did not apologize but said she would bring a new one. A fresh panini was...

Was very disappointed to see that Waterside has adopted a cashless policy. When only purchasing items of low value, we like many people, prefer to pay cash. And what happens when the internet goes down and the machines don't work? Do they just close completely and send everyone away? Also, not very well laid out for disabled people or those having to use walking aids. Had to move items out of the way so my elderly mum could get around with her walker. Toilets were a considerable way from the entrance and given the location of the garden centre, I imagine this is often the first thing visitors need on arrival as the majority would arrive by car. Prices generally were not competitive with our... View menu