Ealing

Ealing in West London is known for its leafy parks and diverse food scene, offering a mix of British pub classics and global cuisines like Indian, Italian, and Thai dishes.

The Rose Crown

The Rose Crown

Church Place, W5 4HN, Ealing, United Kingdom

Pizza • Chicken • British • Fast Food


"We walked into this pub at 6pm yesterday, in a group of 8 of us having come from a picnic. From the moment we walked in, the man working took a very plain and obvious issue with us. We had some crisps out on our table left over from our picnic, and he came over to say We don 't approve of people bringing food from outside in , which is absolutely fair enough but it was expressed extremely rudely and he did not give us an opportunity to apologise or rectify this, simply walked off. When my friend asked for a food menu, this same man said 'They 're inside ' then turned around and left. We were made to feel so incredibly unwelcome throughout our experience; bare in mind we spent easily £30 each so they made hundreds of pounds off us, none of us were visibly intoxicated having come from a very innocent picnic, and we were then asked to leave the establishment and told we would not be served anymore. My friend went to the bathroom and overheard the barstaff whispering ! about us in a disparaging tone. All in all, we were so incredibly uncomfortable and hurt at this point we wanted to leave anyway. Our group consisted of one pregnant woman, two people with neurodivergencies including autism, and none of us were behaving indecently or intoxicated by any means. We feel discriminated against and deeply confused about the prejudice we experienced, especially since we used to come to this pub all the time when it was under the previous owners who were lovely. None of us will ever go back and we will be sharing our experience widely to make sure nobody else is put through such a humiliating ordeal. I went to the manager to ask why we were being told to leave, and she gave a shpeel about 'duty of care under Fullers brewery ' for nobody to be too intoxicated that she had served. This was entirely ridiculous as we had been served about 3 drinks each at this point. I will re-iterate, nobody was drunk, but these staff accused us of 'acting weirdly ' and wouldn 't say who specifically was at fault, which again, is highly immoral discrimination potentially against those of us on the spectrum. All in all, a really unfriendly, weird, and poor quality experience. Staff seemed actively resentful for having to do their jobs and serve anything at all. Manager incompetent, staff nasty, never again."