Exeter
The Flat

The Flat

142 Fore Street, EX4 3AN, Exeter, United Kingdom

Cafés • Pizza • Seafood • European


"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."

Turtle Bay

Turtle Bay

Queen Street, EX4 3RW, Exeter, United Kingdom

Kebab • Cafés • Pizza • Mexican


"Turtle Bay on Oahu's North Shore is an incredible destination that offers a blend of natural beauty and resort amenities, making it perfect for visitors seeking both relaxation and adventure. The beach itself is part of the larger Turtle Bay Resort, but it's open to the public, providing a beautiful spot to enjoy swimming, snorkeling, and possibly spotting some of the sea turtles that give the bay its name. Kuilima Cove, located within Turtle Bay, is ideal for snorkeling, especially for beginners. The water is often calm thanks to the protective reef, and there’s a lifeguard on duty most of the time, adding an extra layer of safety. The visibility is excellent, and you can explore a variety of marine life just a few feet from the shore. Parking at Turtle Bay Resort can be a bit pricey, with a fee of around $35 per night for resort guests, but there are also some free parking options available if you’re just visiting the beach for the day. However, these spots tend to fill up quickly, so it’s advisable to arrive early, especially on weekends. One of the highlights of Turtle Bay is the array of activities available both on and off the water. Whether you're interested in stand-up paddleboarding, outrigger canoe tours, or simply lounging on the beach, there’s something for everyone. The resort itself also offers a range of dining options and cultural experiences like lei-making and ukulele lessons. Overall, Turtle Bay provides a serene and scenic experience that showcases the best of Oahu’s North Shore. Just be prepared for some parking challenges and consider the additional costs if you're planning to stay at the resort."

Cowick Barton

Cowick Barton

121 Cowick Lane, Exeter, United Kingdom

Fish • Steak • Mexican • Vegetarian


"We recently had lunch at Cowick Barton on the 12th of June, eagerly looking forward to catching up with friends after a long time. The anticipation of enjoying good company and trying out this restaurant was high, but sadly, the experience left us with a bad taste in our mouths. The restaurant itself is quite charming with lovely interior decor that sets a pleasant ambiance. The food was well-presented and tasted nice, which initially gave us hope for a great dining experience. However, the staff’s attitude and inflexibility marred our visit. One of our friends had recently undergone stomach surgery and is only able to eat small portions at a time. When we booked our table, we noticed on the website that the restaurant offered a kids' menu, which seemed like a perfect solution for our friend’s dietary needs. However, upon ordering, we were informed that they couldn’t serve anything from the kids' menu, even after we explained the medical situation. The staff's suggested solution was to serve a small adult portion but still charge the full price. This felt unreasonable and dismissive of our friend's health requirements. It seemed like the restaurant prioritized their profit over accommodating a customer's special needs especially as all he ordered was ham,egg and chips. Overall, while Cowick Barton boasts a lovely setting and good food, the lack of empathy and flexibility from the staff made us feel undervalued as customers. It's disappointing that the restaurant couldn’t adapt to our situation, leaving us with the impression that what mattered most was the amount we paid rather than our dining experience. Not sure if we will be back."