Gateshead
Petros

Petros

Spa Well Road, Gateshead, United Kingdom

Pizza • Pasta • Greek • Italian


"This was my first time at the restaurant and how disappointed I was with the food. The rest of my party had been in October last year and at the time had nothing but praises for the food. However, they have just changed the menu and the new one is missing some Greek items that were on the previous menu and I think should still be on the Greek part of the menu. The dishes in question were baked feta cheese starter and the chicken souvlaki. As I was intending to have the feta cheese starter I had to make another choice and opted for the king prawns in Ouzo, which were very nice but would have personally preferred them out of their shells as the dish became very messy to eat. I chose the Lamb Kleftiko for my main. This is my favourite Greek dish and one I choose regularly on my holidays to Greece. I love the way that it is slow cook so the lamb just falls apart in your mouth. Unfortunately, this was not how the Lamb Kleftiko at Petra’s was. No way was the lamb slow cooked. Instead there were slices of lamb that had obviously been cut off a joint after in was cooked and place in the dish. The meat was tough and the dish just so disappointing. My partner had the chicken gyros as the chicken souvlaki was not available. He said that it tasted ok, but the presentation was very lacking. It came on a meal tray and the food laid onto of a piece of paper, so felt that we were at a fast food location rather than a restaurant. I couldn’t fault the service and friendliness of the staff. However, my personal experience of the food means that I will not be returning in the foreseeable future unless their food improves greatly."

The Engine Room

The Engine Room

Rockcliffe Way, NE9 7YJ, Gateshead, United Kingdom

Pubs • Full • Steak • Lunch


"Went for Sunday lunch. My wife and I both have mobility problems and informed them of this at the time of booking. They said that they would make allowance for this. When we arrived we had to go up 3 steps to get to our seat. We were able to do this but they did not ask if we could do this. We were seated and waiting for someone to come take our order when we noticed a sign saying that orders must be placed at the bar. I made my way to the bar and had to negotiate around tables then down the 3 steps, then I had to pass by people in a narrow hall who were carrying their drinks. This was difficult as I cannot walk in a straight line and am unsteady on my feet. When I ordered I asked the barman to bring my drinks to the table which he did willingly. I asked for a lamb and beef and asked whether they would be able to put some of each on our plates. They said we would have to do this ourselves as the chef was too busy. This is also the reason they were not serving food outside. It was a lovely day and they were turning business away as they were too busy to serve food at the outdoor tables. The food was delicious (apart from the mashed potato). The meat was so tender and tasty. When I went to pay I tried to explain to the barman about the difficulties and lack of awareness but he couldn’t spare me a second as he was walking away from me rather than listen. Poor customer service especially to disabled customers. Nobody came to check whether we were enjoying our meal or whether we would like another drink. I also noticed that they cleared tables ready for the next guests and put a high chair in place for a child. They are good at preparing for children but not disabled customers."