Phone: +441914882000
Address: United Kingdom, NE16 5LE, Gateshead
City: Gateshead
Menu Dishes: 28
Reviews: 15709
Website: http://www.sorellasorella.com
"Completely horrible experience. On spec table for 2 which was available but had to wait in lounge. First mistake... no offer of a drink while waiting. Seated after a short wait. Took a while for drinks order to be taken. Starter, garlic bread with cheese. Pizza base, little garlic and smothered in basil oil no mention of which on menu) base soggy. Seafood starter consisted of crab croquettes like cheap scampi) deep fried white bait. Soggy) calamari chewy) and bullet prawns! All served lukewarm. Main of cajun pizza... inedible. So burnt. Main of seafood marinara, Oily pasta with a few cherry tomatoes. I understand marinara is a tomato based sauce? Mussels which were the only flavoursome part and of course, the bullet prawns. 3 times our server passed and saw my empty glass with out asking if i wanted another, I had to ask for another drink. My husband was too embarrassed to complain and would not let me do so. We paid for the food and asked for the pizza to be boxed for home to save an embarrassing complaint scene. Pizza was thrown away! 65 pounds for most part to be thrown away. I have contacted via email to raise concerns and no response. I have no idea how this place is so busy. Terrible food and service. One photo of my starter shows how dry and overcooked it looked. Other photos added are what we didn't eat"
All prices are estimates on menu.