Stafford
Artisan

Artisan

14 High St, ST21 6BZ, Stafford, United Kingdom

Kebab • Cafés • Coffee • Cheese


"Met a friend for mid morning coffee and decided to have a bacon roll. It 's called The Sancerre Wine Bar (or something like that now)... I could barely chew or swollow my first and only bite of this so called bacon roll. As Gordon Ramsay would say in Kitchen Nightmares the roll was fresh frozen and had been defrosted in the microwave to the point it was mushy on the exterior and stiff and leather like on the interior.... There is chewy and then there is cardboard! It was inedible and for the first time in my life I sent food back! The staff appeared inexperienced and the waitress service felt like Rachael from Friends. It got to the point where I just had to laugh. In Eccleshall I was hoping for a nice bit of fresh baked sourdough and beautifully cooked local bacon. No idea where the produce was from, but I 've had better hospital food. I was asked if I wanted anything else instead (not a chance I thought to myself... If they can 't even make a fresh bacon roll it 's a bad sign) ... I told them I wouldn 't be paying for the roll I had just about regrettably managed 1 bite of. Given how bad it was usually a well established business that takes pride in what they do would have at least given me a free coffee or not charged me for the drink I had got already... going the extra mile is a mantra this new named business hasn 't the foggiest about. If changes are not made this place won 't survive and that will be another tired, sad empty place in the Eccleshall high street."

Wolseley Bridge Garden Centre

Wolseley Bridge Garden Centre

Wolseley Bridge, ST17 0XG, Stafford, United Kingdom

Fish • Brunch • Coffee • British


"If I could rate 0 I would. Today my daughter and I popped in for a bite to eat. There was no room in the 1st part of the restaurant but spaces in the part which is designated for people with dogs. I’m happy to sit by a dog no problem. In fact out of the 6 tables only 1 had a dog with them. We ordered lunch and started to eat. Immediately a waitress started buzzing around holding onto a spray bottle and cloth waiting to clean asap, as there was now a queue forming. Behind us was a guy on a table for 4 happily tucking into his carvery. She kept coming up looking at him. Then unbelievably she came to our table and asked us if he was alone. When she was certain he was alone she let out a big sigh and shrugged shoulders. She then even more unbelievably went and asked the gentleman if he minded moving as he was on a table for 4 and it was really for those with dogs. The guy politely picked up his tray and started walking around with his meal to find another space. I was astonished at the bad manners displayed and I pointed out to the waitress she was out of order. She then argued with me and quickly placed another couple with a dog. That person obviously then felt uncomfortable and started arguing the point that it was for dogs. I explained I understand that but it was disrespectful to ask the customer to move half way through his meal. He became more argumentative and his wife was asking him to calm down. In the end they stormed out without eating and shouted abusive language to me as he went by waving his finger. What an absolute disaster of what should be an enjoyable day out. The waitress was totally in the wrong and ended up causing 5 people to be upset. I would not recommend this place at all and would strongly advise the company do some customer care training."