Wakefield
Smokehouse

Smokehouse

18 Wood Street, WF1 2ED, Wakefield, United Kingdom

Pizza • Steak • Burgers • American


"Came with big family party for my birthday. Extremely disappointed, starters were ok but all came at different times, had to ask a waitress where one was as everyone else had finished theirs and she just looked absolutely clueless as to why we were talking to her. New waiter didn’t even know what dishes he was bringing out and looked at us to answer for him, fair enough he’s new but come on, train your staff the basics. Didn’t get free bottle of wine even though we ordered tapas. One blonde girl walking around just playing with her hair and we didn’t understand the point in her being there, she didn’t do a thing all night, she just looked like she’d got lost. We didn’t get asked if we wanted a drink the whole night, had to keep asking where our mains were, an hour and 45 minutes later they arrived and my ‘jerk’ chicken burger was so bad, the bread sopping wet and falling to bits and the chicken was just plain chicken breast with none of the **** cut off it and slightly seasoned. the ‘manager’ said this was cause the chef had put ‘loads of sauce on it’ but there was no sauce at all, bone dry chicken, didn’t put any spicy sauce in like I asked and when I requested it they brought me a squeezey bottle to do it myself. Cajun chips came plain and when we told them they just sprinkled some Cajun seasoning just on the top, meat was all fatty and sparse on the bbq combo dish, boneless chicken wings were just chicken tenders!!?? The ribs had no meat on at all literally just bone, curry was cold and plain with no flavour to it at all. Everything bang average, staff unbelievably immature, very badly trained with no customer service skills or communication skills. The managers response when we told him all this was ‘I can only apologise’ so we had to request for money to be knocked off our bill, which they did- fair enough but we had to really push for this. Feels like they hire very young staff and don’t bother training them. Honestly a very, very poor experience and would never go back or recommend to anyone. Don’t ignore the bad reviews they’re all very accurate. The only member of staff I appreciated tonight was the girl with the dark hair who first took our order, she was the only one with any customer service skill or any sense."

Pizza Express

Pizza Express

Xscape, WF10 4TA, Wakefield, United Kingdom

Pizza • Pasta • Vegan • Italian


"I had a wonderfully 21st century dining experience in this restaurant this evening; from being asked on arrival if I wanted to see the Vegan menu to being seated and asked if I had any allergies or special dietary requirements... I was told that my waitress would be either Beth or Sarah ? I never did find out which it was but that didn 't affect the quality of the food or service! then I was given a sensible amount of time to choose my food before an efficient and attentive if unknown waitress took my order. I ordered a bottle of Peroni Gran Riserva which was extremely tasty and started with crab arancini a new menu item which was delicate and flavoursome, especially with the addition of a squeeze of lemon, and then had a Diavolo pizza topped with spicy beef, pepperoni, green pepper, Tobasco sauce and a choice of hot pepper I had roquito with a side of broccolini tenderstem broccoli roasted with garlic and chilli which was perfectly cooked with a nice al dente crunch. I mused to myself that the broccolini should have been called scorpion stems as it 's certainly had a sting in the tale from the chillies ! and the pizza also knocked me backwards with its warmth, but I got used to it and it was very yummy. I had been expecting sweet roquito pearls but the more firey roquito peppers were a new experience for me. The entire meal was delicious I cleared every plate and it was easy to summon service so that I could get my bill and promptly pay and leave. The staff and especially the chef who took his time to come and explain to me that there was a difference between roquito peppers and roquito pearls, and that they used pearls on the salads. Personally, I think next time if I order another diavolo pizza, I will ask them to hold the Tabasco and swap the peppers for pearls but I can 't fault them for something I didn 't ask for! Bravo!"

Old Halfway House

Old Halfway House

141 Westfield Rd, Horbury, Wakefield WF4 6ET, UK, WF4 6EH, United Kingdom

Pub • Steak • British • Contemporary


"My friend and I often visit the Old Halfway House as it’s local to us both. Until relatively recently, we have been for the lunchtime menu, and it’s been fairly good. The pub has a nice atmosphere, and it’s clean and tidy. However, the menu has now changed; the lunchtime menu has increased from £6 to £8. Soft drinks have also increased, and a glass of coke is now £4.25, which is simply too much. This last visit, I ordered scampi chips and peas. I could hardly believe my eyes when the server brought my meal. There were 9 small pieces of scampi, a few chips and what I estimated to be 1 spoon of peas. I was really upset about this. The tartar sauce was also underwhelming a tiny bit in the bottom of the dish. The plate actually looked like a child’s meal. Ok, so we all know prices are increasing across all sectors, but whilst pubs need to make a profit, customers also need value for money, and this falls woefully short of what one would expect. Would a few extra peas and chips, and maybe a couple more pieces of scampi really cost that much more for better customer satisfaction? I’ll answer that myself no. When the lady came to collect our plates, we were asked if everything was ok. I mentioned the measly portion size, and she said she’d mention it to the kitchen. We remained in the pub a good 20 minutes, but she never returned, so I don’t know what the kitchen had said. We were going to order dessert, but after seeing that portion size, decided we wouldn’t bother. As mentioned before, we eat out locally once a week, so we have plenty of places with which to compare this to, and it falls way short of the competition. It is sad, but we will be finding somewhere with better value for money in future."