Phone: +441924271636
Address: 141 Westfield Rd, Horbury, Wakefield WF4 6ET, UK, WF4 6EH, United Kingdom
City: Wakefield
Menu Dishes: 35
Reviews: 4826
"Well you asked ……. So despite a booking for 1pm given with deposits and a pre order for a festive menu We arrived early for drinks and told that the booking was for 11.30 ? by Adrian and that he had bought staff in early to cater for us we explained it was definitely a 1pm meal we had asked for. By 1.20 starters arrived but orders were awry and no toasted bread with the terrine (which was gorgeous) It was 2pm before the mains arrived but two customers were then informed their meals had been dropped (accidents can happen) however when their Salmon meals arrived 20 minutes later it was a quite underwhelming meal served. Lumpy Sauce no roasted carrots and a small portion of salmon and a small portion of beans no check back was given on the meal to ask why. Desserts was served but no spoons for one table and when requested again Adrian told us to collect them from another table. Finally it was discovered we were a dessert light and despite asking for it again was told another diner had accepted the missing dessert. So we just said OK we would forget and the bill would be altered. Sorry to report the mince pie size was minuscule with the size of the cream it was served with. Must say folks that had the Turkey Dinner (majority) had great reviews on their food and portion sizes. The two female waiting staff were brilliant and we could tell it had seemed like a lunchtime which had caused problems however the rest of the pub was not busy and they did their very best. This was a once a year Festive affair for 20 folks which I’m sorry to say was spoilt by poor Customer Service and Food/Menu problems which could have been resolved on the day by Adrian just talking to us in an acceptable manner instead he really caused an atmosphere."
All prices are estimates on menu.