"After hearing about the recent refurbishment, I decided to give the restaurant another chance. I used to be a regular, but the menu has changed, and some of my favorite dishes, like Fish Pie and Steak Pie, have been removed. I don’t understand the reasoning behind this since those items are usually popular. Additionally, I encountered issues with getting my Open Table points credited to my IHG account. I thought this would be a great incentive to support the restaurant, but unfortunately, it has not met my expectations unless they can resolve this issue for me."