"We were the only guests (4) in the whole restaurant on a very quiet Sunday afternoon. We had booked in advance for afternoon tea. Our dietary requirements had been acknowledged and the tea was reflective of this so this was good. There were 3 members of staff working at this time, however, every time we were running low on tea, milk, cream etc, we had to get up from our table and go to find a member of staff and ask them to replenish. They weren’t busy or very attentive. Two weeks from Christmas and the conservatory we were eating in had no festive feel to it, no background music and was cool in temperature. We noticed the adjoining dining room was laid ready for breakfast the next morning and had a lovely Christmas tree so it was a shame we couldn’t have been in there. The food itself was standard although a nod to the festive season was included with a mini mince pie."
