Arugula Salad Arugula Salad

Fresh arugula tossed with zesty lemon vinaigrette, topped with shaved Parmesan and crunchy pine nuts.

Gourmet 4 Shirley

Gourmet 4 Shirley

Unit 2, Parkgate Shopping Centre, Stratford Road, Shirley, Solihull, United Kingdom

Sushi • Asiatic • Mexican • European


"To our surprise, I was asked to pay upfront even though we hadn’t received any food or drinks yet. I declined, opting to pay after our meal, a decision that proved wise. While we waited, a Just Eat delivery driver entered to pick up an order. He politely showed the manager his phone with the order number and requested that social distancing be maintained. Instead of cooperating, the manager shouted at him, refusing to hand over the food because he couldn’t see the phone clearly. He even told the driver to find another job and not to return. The manager then yelled across the restaurant for someone to handle the situation since he didn’t want to deal with the driver. A woman in a tracksuit eventually stepped in and handed the order to the driver while the manager continued to berate him for simply trying to do his job. After this disturbing encounter, the manager came to our table to justify his actions, claiming that if the driver needed to practice social distancing, he shouldn’t be a driver at all and that he had the right to check the driver’s phone. I disagreed, stating that the driver might have vulnerable family members and this job could be his only option. In an astonishingly inappropriate response, the manager exclaimed, “BUT I WAS HAPPY TO GO UP TO HIM AND HE COULD HAVE HAD AIDS!” I was taken aback and could hardly believe what I had just heard. He backpedaled slightly but continued insisting that the driver might be diseased. At that moment, our server returned to inform us that they had also run out of chili. In disbelief and disgust, we decided to leave. Overall, it was an appalling experience, completely marred by the ignorance of the staff. Would not recommend."

Gourmet 4 Newport

Gourmet 4 Newport

Unit 20, Newport Retail Park, Spytty Road, Newport, United Kingdom

Wine • Grill • Brunch • Gourmet


"**Gourmet Disappointment** I recently visited the Newport branch of Gourmet 4 for what was supposed to be a special anniversary meal on Saturday, October 9th. Unfortunately, the experience turned out to be quite the opposite. Upon arrival, we eagerly browsed the menu and decided to order the Bottomless Brunch, which we paid for with high hopes. After waiting for 40 minutes, a lone staff member—who was juggling the roles of waiter, bartender, manager, and receptionist—finally approached us. To our dismay, he informed us that he was unable to serve any alcoholic drinks because he didn’t drink himself and lacked the necessary training. Shockingly, he couldn’t even open a bottle of wine! To make matters worse, we learned that the Bottomless Brunch we had paid for was not actually available, and our request for a refund was denied. This left us completely stunned, especially since we had anticipated enjoying drinks and cocktails. In his defense, the overwhelmed staff member did allow us to go behind the bar and choose our drinks, as he was unsure how to handle the situation while also managing multiple takeaway orders. We ended up finding two bottles of sparkling wine, which we had to open ourselves since he didn’t know how. When the food finally arrived, it was mediocre fast food—not terrible, but certainly not worthy of the ‘gourmet’ label. Describing it as gourmet would be like calling Johnny Vegas beautiful. The presentation was lackluster, served without condiments or cutlery. After some time, we finally managed to find the staff member again, who sourced some cutlery for us but stated that condiments were unavailable. Personally, I find a dry, unsalted, un-ketchupped chip to be a culinary crime! For dessert, we ordered two cheesecakes and a brownie, but only received one cheesecake and one brownie. After waiting another 15 minutes and inquiring about the missing cheesecake, we were met with the less-than-helpful response from our overworked staff member: “Sorry, we’re…” Overall, this experience was far from what we had anticipated. If you are looking for a true gourmet experience, I would recommend seeking out another venue."

Bird In Hand

Bird In Hand

White Oak Green, OX29 9XP, West Oxfordshire, United Kingdom

Pubs • Full • Steak • Dining


"A lovely place to enjoy a meal with friends, the food was excellent, surrounds amazing, enhanced by great decor of tasteful Christmas touches. This place had the feel of a fantastic country pub, the service was fine as well. So what took the polish off my visit, as everything I’ve said so far has been positive? There are a couple of things that’s left a bad taste in my mouth; the first is the price, obviously you expect to pay for quality, however, I feel that this particular ‘bird’ was taking a bit more seed than it needed. I was charged £4 for a pint of blackcurrant and soda, with ice admittedly, however I felt it was extortionate, I might as well of had an alcoholic drink for those sort of prices. The other thing I know caused the leader of our group some anxiety, and inconvenience to the rest of us, which was that the ‘card reader’ wasn’t working. The ways to pay were cash or bank transfer. Please, if this happens let the people who have booked know, so that they can ensure they have cash, and can let the rest of us know. Nowadays who carries cash? Not many of us, as it caused us all to limit our drinks orders. Bad for us, and bad for business. So let people know in advance, or the very least post it on your website. Good management would be, to have a back up method of card payment of your current provider if it’s so flakey. Don’t let such a fundamental basic thing, let your establishment down."

Frascati Pizzeria

Frascati Pizzeria

181 Charminster Road, Bournemouth, United Kingdom

Pizza • Sushi • Asiatic • Fast Food


"There are lots of places near us that serve pizza but they don't serve it up as tasty as this. The service is simply first.class from the whole team. Frascati Pizzeria has only been around for a few months and it was on the list of places to visit that my wife has so we decided as we were walking past to pop in. I've given Frascati Pizzeria 5 stars because I really did love it. The staff (owners) are very polite and attentive which is sincere and genuine. The restaurant itself has a very rustic feel to it. Although small (only about 8 tables if I remember) you aren't crammed in and have an intimate feeling. The owners are planning to expand the restaurant to fit more in and I doubt that they will find it difficult to get bums on seats. The menu is small. I like that as there is nothing worse than looking at a menu with too much to choose from. What they do offer though is a good choice of pizza, pasta and chicken with desert and sides plus a selection of beverages to accompany your meal. Just as you enter the restaurant you'll see where your pizza is cooked fresh and on-site. I love pizza that is cooked this way and that will go some way to how they taste so good. There is also seating area where you can sit whilst waiting for a your table and have a drink. I'd also like to say thank you for the free desert they offered my wife to mark her birthday. A very generous offer that was gratefully received. We've been back and had 4 pick ups from them now and each time the Pizza has tasted simply beautiful. We are aiming to get back to sit in very very soon."