Phone: +443337729528
Address: Unit 20, Newport Retail Park, Spytty Road, Newport, United Kingdom
City: Newport
Menu Dishes: 35
Reviews: 18
Website: http://www.gourmet4.co.uk/
"**Gourmet Disappointment** I recently visited the Newport branch of Gourmet 4 for what was supposed to be a special anniversary meal on Saturday, October 9th. Unfortunately, the experience turned out to be quite the opposite. Upon arrival, we eagerly browsed the menu and decided to order the Bottomless Brunch, which we paid for with high hopes. After waiting for 40 minutes, a lone staff memberâwho was juggling the roles of waiter, bartender, manager, and receptionistâfinally approached us. To our dismay, he informed us that he was unable to serve any alcoholic drinks because he didnât drink himself and lacked the necessary training. Shockingly, he couldnât even open a bottle of wine! To make matters worse, we learned that the Bottomless Brunch we had paid for was not actually available, and our request for a refund was denied. This left us completely stunned, especially since we had anticipated enjoying drinks and cocktails. In his defense, the overwhelmed staff member did allow us to go behind the bar and choose our drinks, as he was unsure how to handle the situation while also managing multiple takeaway orders. We ended up finding two bottles of sparkling wine, which we had to open ourselves since he didnât know how. When the food finally arrived, it was mediocre fast foodânot terrible, but certainly not worthy of the âgourmetâ label. Describing it as gourmet would be like calling Johnny Vegas beautiful. The presentation was lackluster, served without condiments or cutlery. After some time, we finally managed to find the staff member again, who sourced some cutlery for us but stated that condiments were unavailable. Personally, I find a dry, unsalted, un-ketchupped chip to be a culinary crime! For dessert, we ordered two cheesecakes and a brownie, but only received one cheesecake and one brownie. After waiting another 15 minutes and inquiring about the missing cheesecake, we were met with the less-than-helpful response from our overworked staff member: âSorry, weâreâŚâ Overall, this experience was far from what we had anticipated. If you are looking for a true gourmet experience, I would recommend seeking out another venue."
Full menu - 35 options
All prices are estimates on menu.
Smoked Grilled Skewers
Burger
Cheese Burger
A classic combination of seasoned beef patty, melted cheese, fresh lettuce, tomato, pickles, and special sauce on a toasted bun.
Pizza
Margarita Pizza menu
Classic Italian pizza topped with tomato sauce, fresh mozzarella, and fragrant basil leaves.
Pizzaro Favorites
Main Course
Lamb Chop
Succulent grilled lamb chops seasoned with herbs, served with a side of mint sauce and roasted vegetables.
Starters
Soups
Saucy Chicks Burgers
Salad
Winter Speziale
Dips
Ben & Jerry's
EntrĂŠes
Garlic Bread
Crispy slices of baguette brushed with garlic butter, baked to golden perfection and finished with fresh herbs.
Wings & Thingz - Wings
Steaks And Chops
Burgers & Snacks
Cheesy Nachos
Crispy tortilla chips topped with melted cheese, jalapeĂąos, and sour cream.
Salads
Arugula Salad
Fresh arugula tossed with zesty lemon vinaigrette, topped with shaved Parmesan and crunchy pine nuts.
Dips, Snacks, & Small Plates
Loaded Nachos
Crispy tortilla chips topped with melted cheese, jalapeĂąos, guacamole, sour cream, and diced tomatoes.
Nachos
Healthier Burgers?
Saucy Dips & Sauces
Chicken
Chicken Nuggets
Crispy, golden-brown chicken nuggets perfect for dipping, made with tender, juicy chicken.
Grill Chicken
User
The training system at Business Hat seems to be outdated.
Address
Reviews
BobM
It seems that the business has completed its training, but your system does not appear to be up to date.
User
We had a fab waitress. Food was lovely and good prices. Will definitely return again. The loaded fries was amazing for the value.
User
Restaurant empty, only people there, no atmosphere. Waitress was lovely but didn't understand what white wine was and that it is different to red wine and rose. View menu
User
Waited a hour for starters didnât bring the right starters then another 20 minutes for them to collect plates so just payed for starters and left, very poor service
User
The customer service was disappointing. When we arrived, we noticed that only about four people were dining. We had to wait at least 30 minutes for our food because they were prioritizing their delivery orders. I mentioned to them that they should take care of the customers dining in first.
RichardP
The customer service was disappointing. When we arrived, there were about four other people dining in the restaurant. We were informed that there was a minimum wait of 30 minutes for our food because they were prioritizing delivery orders. I mentioned that they should prioritize their dine-in customers first. View menu
User
Only us another table music up high so I found it difficult to hear my friends or waitress speak. The waitress was lovely but it seemed very unorganised that's down to The Manager. He wasn't aware of the 20% off offer for cinema ticketholders he phoned someone after showing him on the website on my phone. I had booked due to that so annoying when we couldn't get that. He then told us then we had to order on the App we were doing that but not all the menu was on there so waitress took order! Get Your Act Together Gourmet 4 1st last visit.
User
--- We had a disappointing experience at the Newport branch of Gourmet 4 on Saturday, October 9th, during what we had hoped would be a celebratory Jubilee meal. Upon arrival, we were given the menu and excitedly ordered and paid for the bottomless brunch. After waiting for 40 minutes, a staff memberâwho identified himself as the waiter, barman, manager, and receptionistâapproached us to explain that he was the only employee working that night. To our surprise, he informed us that he was unable to prepare or serve any alcoholic beverages because he didn't drink and wasn't trained for it. Unfortunately, this meant that we could not access the drinks included in our bottomless brunch package...
LucyG
**Gourmet Disappointment** I recently visited the Newport branch of Gourmet 4 for what was supposed to be a special anniversary meal on Saturday, October 9th. Unfortunately, the experience turned out to be quite the opposite. Upon arrival, we eagerly browsed the menu and decided to order the Bottomless Brunch, which we paid for with high hopes. After waiting for 40 minutes, a lone staff memberâwho was juggling the roles of waiter, bartender, manager, and receptionistâfinally approached us. To our dismay, he informed us that he was unable to serve any alcoholic drinks because he didnât drink himself and lacked the necessary training. Shockingly, he couldnât even open a bottle of wine! To m... View menu
Categories
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Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosĂŠs to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
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Grill Succulent meats and fresh vegetables perfectly cooked over an open flame, delivering rich smoky flavors. Savor tender steaks, juicy burgers, and tangy marinated kebabs, all grilled to perfection for an unforgettable dining experience. View menu
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Brunch A delightful blend of breakfast and lunch dishes featuring classic favorites and creative twists. Enjoy savory options like eggs benedict or opt for sweet treats like fluffy pancakes and fresh fruit.
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Gourmet Gourmet: Experience a symphony of flavors with our meticulously crafted dishes, featuring premium ingredients and innovative culinary techniques, designed to delight the most discerning palates. Indulge in an extraordinary dining journey.
Amenities
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Beer
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Cafe
- menu
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Wine
- menu
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Takeout
