Cheesy Nachos Cheesy Nachos

Crispy tortilla chips topped with melted cheese, jalapeños, and sour cream.

The Brig Fish Bar

The Brig Fish Bar

163 Linburn Road, Dunfermline, United Kingdom

Kebab • Pizza • Seafood • Fast Food


"Do not order food from this establishment. 7.56PM: I ordered food using Dunfermline Eats 9.30PM (1 Hour 30 min later): I called for an update and was advised that food was on its way. 10PM (2 hours later): I phoned for an update and was told the driver delivered it. They asked the driver who described a property with a fence. I explained it was not my property. I was told a new order would be made up and delivered. 10.20PM (2.5 hours later): A delivery driver shows up at my door with no food. He asked me Did a driver deliver here earlier? I explained the situation. He gave some explanation that sometimes there 's miscommunication between drivers. He awkwardly stood at the door saying I don 't know what to do now. Utterly confused what was actually happening, I phoned the restaurant again. At this point the driver had returned claiming that I was the person who accepted the delivery earlier in the night. I could not believe the audacity of the delivery driver to first lie to me at the door that he was not the driver who delivered to the wrong door but to then return to the shop, stating he had delivered to the property. Eventually, I asked for a full refund after effectively being called a liar by the driver. The Brig would NOT refund me but insisted on delivering a new order with a different driver. 10.55PM (THREE HOURS LATER): My order finally arrived. My thoughts on what happened; the driver could not admit that he had delivered to the wrong property because when he appeared at my door he had clearly been driven down with someone else from the establishment which is why he had to awkwardly knock on my door and have a false conversation with me. Interestingly, the food order was never set to On its way like it always does until the second order was despatched. Is it possible that the food order was never actually given to the driver and the mistake rests with the Brig itself? Either way someone working there is being knowingly untruthful. Summary: I received food THREE HOURS after I ordered it (too late to eat and enjoy any food). I was called a liar by the delivery driver used by this Brig takeaway. I will never order from the Brig again nor will I use Dunfermline Eats as customers have less protection. I will be sharing my experience through word of mouth and advising others of my experience and not to avoid this establishment. Shameful."

Gourmet 4 Liverpool Bromborough

Gourmet 4 Liverpool Bromborough

Unit 4, Croft Retail Park, Welton Road, Bromborough, Birkenhead, United Kingdom

Grill • Tacos • Drinks • Gourmet


"Unfortunately the experience at gourmet 4 wasn’t the best it could be. We walked in and we’re greeted by a female member of staff who was pleasant enough and asked if we wanted to use the app or a menu. From that point onwards a male member of staff waited on us and seemed to be rather distant and lacking in attention. When delivering food the member of staff would walk up to our circular booth then just place any item on the table. it’s rather strange to me that a waiter wouldn’t state the item, in order to enquire who had ordered that particular item. Then place the item near them. The same member of staff also would lean over the booth and members of our group rather than walking to where the person who’d ordered the food was seated (after he’d been told rather than asking who the item was for). We then ordered a desert and some drinks which took 20 minutes to arrive for some inexplicable reason (there was only our group of 4 and a table to 2 in the restaurant at the time). When the desert arrived it wasn’t even the correct desert which when questioned was greeted with a rather annoyed look by our less than helpful waiter. The food was decent size, tasted pretty good and good value. It would perhaps be an idea however to get some staff training, or at the least managerial oversight as I doubt the service would be up to standard."

Gourmet 4 Shirley

Gourmet 4 Shirley

Unit 2, Parkgate Shopping Centre, Stratford Road, Shirley, Solihull, United Kingdom

Grill • Drinks • Asiatic • Gourmet


"To our surprise, I was asked to pay upfront even though we hadn’t received any food or drinks yet. I declined, opting to pay after our meal, a decision that proved wise. While we waited, a Just Eat delivery driver entered to pick up an order. He politely showed the manager his phone with the order number and requested that social distancing be maintained. Instead of cooperating, the manager shouted at him, refusing to hand over the food because he couldn’t see the phone clearly. He even told the driver to find another job and not to return. The manager then yelled across the restaurant for someone to handle the situation since he didn’t want to deal with the driver. A woman in a tracksuit eventually stepped in and handed the order to the driver while the manager continued to berate him for simply trying to do his job. After this disturbing encounter, the manager came to our table to justify his actions, claiming that if the driver needed to practice social distancing, he shouldn’t be a driver at all and that he had the right to check the driver’s phone. I disagreed, stating that the driver might have vulnerable family members and this job could be his only option. In an astonishingly inappropriate response, the manager exclaimed, “BUT I WAS HAPPY TO GO UP TO HIM AND HE COULD HAVE HAD AIDS!” I was taken aback and could hardly believe what I had just heard. He backpedaled slightly but continued insisting that the driver might be diseased. At that moment, our server returned to inform us that they had also run out of chili. In disbelief and disgust, we decided to leave. Overall, it was an appalling experience, completely marred by the ignorance of the staff. Would not recommend."

Gourmet 4 Newport

Gourmet 4 Newport

Unit 20, Newport Retail Park, Spytty Road, Newport, United Kingdom

Wine • Grill • Brunch • Gourmet


"**Gourmet Disappointment** I recently visited the Newport branch of Gourmet 4 for what was supposed to be a special anniversary meal on Saturday, October 9th. Unfortunately, the experience turned out to be quite the opposite. Upon arrival, we eagerly browsed the menu and decided to order the Bottomless Brunch, which we paid for with high hopes. After waiting for 40 minutes, a lone staff member—who was juggling the roles of waiter, bartender, manager, and receptionist—finally approached us. To our dismay, he informed us that he was unable to serve any alcoholic drinks because he didn’t drink himself and lacked the necessary training. Shockingly, he couldn’t even open a bottle of wine! To make matters worse, we learned that the Bottomless Brunch we had paid for was not actually available, and our request for a refund was denied. This left us completely stunned, especially since we had anticipated enjoying drinks and cocktails. In his defense, the overwhelmed staff member did allow us to go behind the bar and choose our drinks, as he was unsure how to handle the situation while also managing multiple takeaway orders. We ended up finding two bottles of sparkling wine, which we had to open ourselves since he didn’t know how. When the food finally arrived, it was mediocre fast food—not terrible, but certainly not worthy of the ‘gourmet’ label. Describing it as gourmet would be like calling Johnny Vegas beautiful. The presentation was lackluster, served without condiments or cutlery. After some time, we finally managed to find the staff member again, who sourced some cutlery for us but stated that condiments were unavailable. Personally, I find a dry, unsalted, un-ketchupped chip to be a culinary crime! For dessert, we ordered two cheesecakes and a brownie, but only received one cheesecake and one brownie. After waiting another 15 minutes and inquiring about the missing cheesecake, we were met with the less-than-helpful response from our overworked staff member: “Sorry, we’re…” Overall, this experience was far from what we had anticipated. If you are looking for a true gourmet experience, I would recommend seeking out another venue."