A juicy burger topped with crispy bacon and melted cheese, served on a toasted bun with lettuce, tomato, and special sauce.
Tea • Thai • Italian • American
"Great little restaurantLooks to be family owned__Outstanding food, absolutely deliciousVaried menu with lots of options."
Pizza • Steak • Pasta • Italian
"had a fantastic night cocktail in revolution for a friend hen at night yesterday. the manager tom was an amazing host, and carter who took our master class was very professional and fun. Although we make a few cocktails in the evening, we both felt especially and not just another group of customers. well worth the money, especially the double money offer. we had planned to hike the wind street after, but the atmosphere and the music was so good, we stayed and danced the night away. Many thanks to to tom carter and the personal of the revolution that it was such a great night xx"
Pizza • Italian • American • Vegetarian
"Yesterday 3rd November 2023 , I came to Frankie and Benny’s with my best friend for her birthday meal. We had the pleasure to be served by Ben, a waiter who was very polite and kind. First of all, our drinks 10/10 for quality and garnish ! A fellow waitress understands the importance and loves the attention to detail Our mains Ben upsold on our mains and ensured to check back to make sure we were satisfied with our meals Desserts Again, Ben was able to tempt us to have a dessert each, in which he was very catering to my friend requesting cold custard on her apple crumble Delivery Without asking, Ben noticed the occasion with the big balloon next to us and brought out the apple crumble with a candle on and sung happy birthday ! Although a surprise, she loved it and appreciated the effort that went into this : Amazing quality service from Ben ! Would 100% return and recommend What an amazing asset to the team Ben is for this restaurant. Pay rise needed ! Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Macaroni Cheese, BBQ Chicken Burger"
Steak • Pasta • Pizza • Italian
"Terrible experience, was seated and we ordered 2 pints budwieser only to be told there 's no draught beer only bottles £5.10 a bottle £10.20 a pint basically) so we had 1 bottle each after waiting 15 minutes to get said bottle. Lady and child next table was shouting to waiter When will our food be coming please ? I went on the £12.90 2 courses menu) I ordered garlic pizza bread and pepperoni pizza but was charged £3.00 and £12.40 respectively...mmmmhh supposed to be £12.90 !!! All in Garlic bread was solid and tasteless, never seen garlic at all. Pizza ...probably the worst I 've ever had and I 've buried a few in my time, no cheese , no moisture, no taste, I had to ask for parmesan to put a glimmer of cheese on it . Total rip off ! I actually left with a horrible taste in my mouth. Wife ordered lasagne was OK but had carrots in it ???? She was a head chef for one of Holts brewery mainstream pubs for 10 years...never seen carrots in lasagne? Overall it was a bad experience, wish I 'd never gone in and left feeling ripped off despite the bill being reasonable Someone needs to tell the 2nd chef to put their phone down too , people waiting for food !!! Never got asked if our meal was OK ? Never got asked if we wanted another drink even though I 'd drank my little bottle before the starter arrived. Bad experience all round , won 't be going again in a hurry Happy New year"
Pizza • Steak • American • Vegetarian
"Today, we visited the restaurant for my son's 11th birthday celebration with his friends. We ordered our main dishes and milkshakes from the menu. We wanted to order dessert, but we only had 25 minutes before we had to leave for laser tag. We inquired with the server if we would have enough time, and she assured us that we would. We decided to order 4 desserts. Unfortunately, only 2 desserts arrived after 5 minutes, while the other 2, including the one for my son's birthday, arrived just as we needed to leave. This 20-minute delay in serving the desserts caused my son to be upset as we had to rush through his birthday dessert. As a result, we were late for laser tag and missed a game. When I questioned the delay, I was informed that it was due to a new chef and was left with no further explanation. We also requested a balloon for each child, which was not provided, despite other children of similar age receiving them. When we inquired about the balloons, the server confirmed but never brought them. The food was mediocre, as we expected. Overall, it was one of the worst cases of service we have experienced."
Cafés • Pizza • Mexican • American
"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"
Pizza • Vegan • Italian • American
"Visited on Saturday afternoon, was very busy and we were left waiting in the doorway for at least 5 minutes before anyone came over to us. We were seated right at the back near the kitchen which was the busiest part, almost all tables were full. I don't know why we were seated here as there were many empty tables near the front. We ordered the chicken variety starter and the house burger. The starter arrived within 10 minutes and was generally good. The chicken on the scewers was dry but everything else was ok and presentation was good. The mains arrived and looked fine but the burgers were overcooked and tasted like carboard. The waiter completely lost interest in us once he delivered the main course, we planned to ask for another drink but didn't get the chance to ask. He was only interested in new customers coming in. We didn't finish the burgers and chose to leave. Again it took forever to catch the writers eye and ask for the bill. We paid by the F&B App, we used the 2 for 1 mains deal, it slightly made up for the food. I like the new App to pay as you don't feel so pressured to leave a tip when people don't deserve it."
Pizza • Kebab • Burgers • American
"First visit and probably my last,wasn’t impressed at all with the presentation of my pizza,I did ask the server if the pizzas were thin she said yes,but didn’t think they would be as thin as they were ,also very insipid looking not very appetising to look at, I ordered a margarita pizza which I asked for olives which were green first time Ive had green olives on my pizza, also red onions which were chopped up into small pieces, when the pizza arrived at the table my plate underneath was black from the oven,and my pizza bottom was black as well not burnt black ash from the oven not appetising at all,I did take photographs of it, spoke to the server and told her to tell the chef, but it was like nobody cared, very poor show. Also your toilets were a mess toilet paper all over the floor no soap to wash your hands .Look at the pic and see if you would like that?"
"Five star worthy experience this afternoon. First time here and have to say the place is really cool. I appreciate it when popular eateries dedicate a page on their menu to unmistakable certified vegan options. The options are plenitude as well. Great restaurant choice for a warm vegan pizza and a classic milkshake in a retro glass- loved this so much. Decor is so cosy and also retro- warm dim lighting, comfy booths. Everyone seemed to be enjoying their lunch. The two chefs on the weekday lunch shift today (one male, one female were very quick at servicing the food orders and seemed like they enjoy their profession- I hope the company treats them well as they deserve the recognition. To be blunt for a second, I appreciate that the chefs here wear hair caps as I have seen too many places in which chefs do not? My waiter had a good personality, acknowledged my wish to eat from the vegan menu. She had a relaxed vibe about her. I think she (Nicole makes the Exeter branch special. I came alone but I imagine it would be a fantastic place to bring a loved one and share a meal together : Must say one last time the interior design is bang on- even in the toilets! Fun change of music as well- not typical commercialised tunes. The likes of Dean Martin, Frank Sinatra, Barbara Acklin and lesser known ones like Freddie the Dreamers. What a joy!"
"great dinner here tonight. I find sometimes that the service at frankie and benny can generally be met and missed, but tonight I couldn't blame him. we were supervised by a series of servers and all of them were so friendly and polite. great value for money, as we had a good idea about the app. I thought I was only able to use 1 credit card for 2 free starters, but the waitress knew I had ordered a glass prosecco, and recommended that I could use this credit card too. excellent value for money in the children's menu."
Wine • Beer • Brunch • American
"Booked a table for mother’s day and got to restaurant and had to wait 40 minutes for a table . All they said is they are busy. Happened to lots of other people who had to wait a lot longer. No staff gave any explanation. Very noisy in restaurant."
Wine • Beer • Pizza • Brunch
"First time I have ever experienced such shocking door service. A guy tried to come into the Acapulco big was turned away and was started on by a cocky..."
Kebab • Cafés • Italian • American
"Although we have been to F and Bs before we were disappointed this time round. Firstly the attachment highchair for my son, although the right size and nice to have him at the table was quite dirty. As it was made of canvas it would be hard to clean and did have a smell to it. The restaurant itself was very noisy and we had to really shout to hear each other at our table. The service however was good. Polite and prompt. However most disappointingly was that my wife discovered an inch long metal shard in her food! Staff apologised and made some fresh food but understandably she wasn’t too keen to eat any more and I was concerned what my children had eaten as this had a similar spaghetti dish. I would certainly think again before rebooking. Shame"
Kebab • Asiatic • Seafood • Mexican
"The staff at this restaurant is diligent, the food is reasonably priced, and there is a nice variety of background music to choose from."
Pizza • Pasta • Steak • Italian
"My partner and I visited Frankie and Benny’s, The Derwen Designer Outlet Village, Bridgend for lunch during a shopping trip. We were greeted promptly and shown to a table but we asked if we could be sat near a window which was fine. We ordered drinks my partner had a Diet Coke and I ordered a glass of Peroni which didn’t look or taste like Peroni? My partner had lasagne which was satisfactory but lacked any real meat content and I had the hot dog with fries which I enjoyed. The food is basically pub grub at probably the going rate and filled a little hole until we could get home for tea. We wouldn’t rush back to any Frankie and Benny’s again and were disappointed on the amount of quality eateries available at the Village Outlet."
"First time visiting Frankie and Benny's with a friend. We were politely welcomed to a seat and asked if we would like anything to drink before the waitress left. We asked for some time to decide what we wanted to order. The waitress returned promptly after serving customers who were ready to order. This was reasonable time for us. We then ordered drinks and two courses each. A starter and a main. The drinks were brought over in good time for us to settle and have a chat. The starters arrived not long after. My friend ordered a garlic bread pizza which he described as greasy but tasty. I decided to have the mozzarella dippers which tasted bland, even with the sauce. A couple of them were overcooked. For our mains we ordered a vegan burger with sweet potato fries and a plain 6oz burger with fries. The vegan burger was very tasty, however the sweet potato fries were slightly overcooked but still rather nice. The plain 6oz burger arrived : not plain. It had to be sent back and corrected. However my friend was pleased with it once it came back. We were rather full afterwards and decided to pass on trying a dessert. We asked for the tab and it came back to us at an incorrect amount. We soon realised they charged for a jug of the cocktail I ordered instead of a glass and 2 servings of coke. We brought this up to the waitress and she fixed the issue with the cocktail but informed us that because we ordered the coke from the main menu, instead of the side menu (even though they are the same price) that the refills would not be free. 7/10 food. 6/10 service. Wouldn't be somewhere I'd go back in a hurry as there are far superior eateries for similar prices."
Fish • Pizza • Cakes • Italian
"Been a while since a been in this place its a,lot cleaner then the gate one service is a lot better very polite didnt have some foods in what we asked for we ordered fish and chips garden peas were as dry as a marbles didnt have a option for mushy peas ...even through they describe it as a English dish? NO cherry in the American soda ...shudnt advertise it if they dont add it you get a very small portion of fries ...to the point your not satisfied it will be a while now till a go back as its like there scrimping on the food but your still paying top dollars to eat in there also why is the air con turned up so high it felt like a was dining outside in the street ...waited at least 25mins for main and it wasnt even busy god help anyone if they go in when it is ...."
Pizza • Pasta • Steak • American
"The prices at this restaurant are on the higher side, but I had a discount voucher. Honestly, I would be happy to pay full price to dine here, although it would have to be a special occasion rather than a regular outing. My burger was fantastic, and the children's meal was equally delicious, with a wide variety of options for kids—definitely the most extensive selection I've seen, including vegan pizza, which is rarely available for children. It was quite busy, and at times the service felt a bit slow, but it wasn't off-putting. The server appeared somewhat serious at first, but was actually very friendly and accommodating, and the bartender whipped up some amazing gin cocktails. Overall, the dishes were beautiful, with plenty of choices for both adults and kids, great drinks, and attentive staff. It's definitely worth a visit! Just be prepared for a bit of noise, as the acoustics in the building could use some improvement."
Brunch • Italian • American • Breakfast
"Despite reserving a table for four two days ahead of time, we were informed upon arrival that we would have to wait 20 to 30 minutes for our table. I waited for 25 minutes with my elderly mother and three-year-old daughter, but the table was still unavailable. Other patrons mentioned they had been waiting for 45 minutes. Eventually, we decided to go next door to Friendly Phil's, where we were seated within five minutes in a much nicer and better-organized environment. Overall, our experience at Frankie and Benny's was terrible; it was clear they had overbooked and the staff couldn’t manage the situation. I won’t be returning."
Fish • Pizza • Pasta • Steak
"Myself and my partner ate at Frankies in Cramlington last week. From when we got there to when we left we were looked after by a young lady called Lauren. She showed us to our seats which were right in the window and asked if...we would like drinks straight away or she could come back which was nice. After looking at the menu for a few minutes Lauren came to take our order and all questions we had were answered very well. When the food arrived it was served nice and tasted great. After we had finished our food our plates were taken away and we were asked if everything was ok with our meals. We particularly liked this as I don’t like to be bothered during my meal. If it wasn’t nice, then we would inform staff. Lauren returned to our table to ask if we wanted anything more. We paid the bill and left a bigger tip than usual because of the great service."