Bacon, Lettuce Tomato Bacon, Lettuce Tomato
Plenty

Plenty

135 Station Road, TW12 2AL, Richmond Upon Thames, United Kingdom

Pizza • Pasta • Italian • Vegetarian


"This restaurant delivered a pizza to my house by mistake, the pizza was meant to be for a house, about four doors away from me. I was cooking BBQ food in the garden when there was a knock at the door, which my wife answered. Her son who was working upstairs, has takeaway food delivered at least three time a week. She accepted the delivery, thinking it was for him, she called out to him and he replied that he hadn't ordered anything. She asked me, I said no, of course not. I checked the delivery for signs of where it had come from of where it was supposed to be. There were no indications at all, no phone numbers, no restaurant name, no receipt and no delivery note. I said leave it there, they will come back when the mistake is spotted. 40 minutes went by and there was a knock at the door. A very angry man asking me if we had received a food delivery. He was the person who placed the order. I told him we had and explained what had happened. He calmed down a little, I asked him if he wanted the food, he said no, not now. It was then that I decided to compost the food and recycle the cardboard. 10 minutes later another knock and another angry person, this time from the restaurant. Again I explained what had happened but I got the impression he did not believe me, he walked away shaking his head, I asked him where had he and the food come from. He told me Plenty in Hampton. My initial thoughts were surprise, as I was busy cooking. However later I was angry. Angry that the restaurant gave out my number and angry that I was questioned by the manager/owner or whoever he was. Surely they should have printed a receipt or delivery note and surely giving out my address was very wrong."

Cafe Sarnie Cheltenham

Cafe Sarnie Cheltenham

3 Bennington Street, GL50 3UA, Cheltenham, United Kingdom

Cafés • Vegan • Coffee • Breakfast


"Have been here many times most is good experiences, have seen it slip down hill the last few times! My second to last visit the owner was sat on his phone at a table no greeting when we walked in no nothing! I then asked for a high chair for him to turn and look at us and shrugged his shoulders and said got none it broke then walked away! Put it down to maybe a bad day for him! Visit today yet again cafe empty him sat on his phone at a table walked in no greeting other than him staring at us! No other staff members there, for my sister to ask for something and him say no not got it then hurried her to for something else. Placed our plates on the table and walked off! Our order was wrong when we went to tell him he was outside smoking half way up the road! Considering no other staff members were in there just me and my sister! Who leaves their cafe unattended with customers!! For him to come back about 15 minutes later I told him the order was wrong he laughed in our face and said you only telling me now!! Told him yes because you’d been up the road smoking for 15 minutes while having customers in your cafe!!! He was the rudest most unwelcoming person I’ve ever met!! So moody and customer service skills! Safe to say we won’t ever be returning and it seems no one else does anymore as the cafe is always empty when it use to be full!! Says a lot."