Baozi Baozi
Kota Kai

Kota Kai

Celtic House, Harbour Head, Cornwall,Isles of Scilly, United Kingdom

Asian • Vegan • Fusion • Seafood


"EDIT: THIS VISIT GAVE ME BAD FOOD POISONIN WHICH I AM STILL RECOVERING FROM! Where to begin. Me and my partner has eaten here before and the first time was absolutly amazing. Everything came quick and fresh and couldn 't stop talking about this place. Yesturdays evening was the complete opposite. Service was quite slow, after you order your first drink it takes a while to try flag anyone down to order again, when we did the person said they would bring us a drinks menu then completely forgot about us. We ordered a bunch of starters and that alone took about 30+ mins to come to the table. When it finally arrived, the squid was very tough and stringy. The oysters were good so I will give them that, but it 's hard to mess up something you don 't have to cook! Our third starter was the ham croquettes. These were absolutely stone cold to the point I thought it was meant as a cold dish till my partner told me it wasn 't. I can only assume things were sat at the pass for ages. Another worrying thing that happened was with their newly installed fireplace at the back. There was only one family of 3 sat at the back with us next to this fireplace and at one point it was bellowing out smoke into the back area causing all of us to cough. The smell of smoke was so strong and stayed for a long time, I felt very sorry for the family closest to the fire. The staff did not seem to know how the fire place worked and we 're just hoping it fixed itself. Ok back to the review...We put the starters behind us and decided to look forward to the mains, they all sounded absolutely mouth watering! I went for the pork chop and my partner the Malaysian chicken thighs. Once again, from finishing the starters to getting our mains this took around 40mins or more to come out. Now I do not mind waiting if the kitchen is busy and wants to make everything perfect and fresh, however, there were not that many people in the restaurant at the time and what finally came to us was unacceptable at this price point. BOTH dishes again were very cold! My pork chop was quite underwhelming, I could taste the flavours and it went well with the side salad and apple sauce but I was expecting something a bit more special. The same goes for my partner, she liked the flavours in the chicken thigh dish, but it again was entirely cold. At this point we were so hungry we gave up and kept eating. Before we were asked how things were, the table of 3 next to the fire had called over the staff and were having a long discussion pointing to various plates on their table. In the end we managed to catch some of the conversation which turned out to be the same complaints as ours (food was nice but everything was cold and wished it was hot) when they took their plates away I could see quite a lot was left. When we finally managed to speak to somebody and gave them the exact same feedback we was told that the dish came with side salad so you know, hot and cold together sometimes things get cold I was a bit shocked by this as my chop was nowhere near my salad and neither was my partners chicken. It felt like she was giving excuses for the kitchen staff instead of acknowledging there was an issue or helping to find a solution (something again you wouldn 't expect at the prices they are asking £30-40 a mains) We decided to leave it at that and both of us agreed we would never be returning. It wasn 't until the end of our meal a lovely waitress came to clear things and asked again how we was doing and how our meal was. We explained our issues and she just stood and listened and apologised, she then thanked us for bringing it to her attention. After she came back with the bill she explained that she was not happy we had a bad experience and many items were cold so put on a 25% discount telling us that she remembered us from our first visit and didn 't want this to be our last and hoped we would come back and give them another go. This was the only saving grace of the entire night for us and because of her we are willing to try Kota Kai again, hopefully when staff food are up to standard."

Rumour

Rumour

Totnes, 30 High St, TQ9 5RY, United Kingdom

Kebab • Pizza • Mexican • Fast Food


"The positive is that the food is good. But the negative is the service time and the attitude of the staff. We were seated and had our order taken after 20 minutes. A little slow but it was a busy Saturday evening so understandable. Starters came promptly and were eaten. We then got ignored by every passing member of staff for at least 50 minutes. Quite the skill! Once there was a break in our conversation and I realised how long it had been, I stood up to intercept a waitress and asked “are our mains on the way, please?” Our ticket was checked by her at the kitchen hatch and we were told “yes”. At this point our starter plates were cleared after they had sat on the table for at least 35 minutes. Our mains then took another 25 minutes to get to us, so I suspect that being told they were on their way was a lie. To be clear: we were given our mains 1hr 20 mins after placing our order. I complained to a waitress who sent over a manager. The manager asked if we’d had starters (yes, we had) and said that it was our fault our main was so late as we’d had a first course. How insulting!!! Blaming the customer for their bad service. Disgusting. When I said it was still far too long to wait between courses she then changed tack and said the kitchen was “really really busy” well, they weren’t busy cooking our food now were they?! And despite the place being full when we arrived, by this point of the night over half the tables were empty. There were 3 tickets on the pass along with ours and tables were 2 4 people (no large groups) so I feel that was also another lie to get out of it. What a shocking way to treat customers! My advice to you is: if you want your food served in a timely manner, either take the advice of the manager and don’t order a starter, or, be sure to communicate with waitstaff once your first course is finished and ask for your main to be cooked and served promptly. (Note: food also sat under the heat lamps for long lengths of time as staff stood socialising with one another behind the bar rather than serve customers) I hope this advice is of use as I would have appreciated it ahead of my visit! Good luck. [Reading other reviews, ours is not the only experience of slow service and seeing staff chat to one another rather than deal with the customers paying their wages. Would be interested to receive a reply to this review]"

Michael Wan's Wok Inn

Michael Wan's Wok Inn

118 Promenade, FY1 1RA, Blackpool, United Kingdom

Thai • Asian • Japanese • Fast Food


"Bland food and very overpriced, ribs ok, squid was flubbery but fresh, the tacos with salmon mix and mayo were grim only eatable after adding chilli sauce too, and two for 11 quid was a joke. Sake OK and had a beer. , 65 quid for one, is not good, won't return. If you think One bottle 70cl of Sake for 18 x 4 is fair! Come on 72 quid... , indicative of food price... ! I went to you twice, as I was hungry..., re. the Chinese next door they may have been ok, but after finishing one pint and there not being internet, I asked them for your password, I needed to go. I also asked if they had started to cook my food at which point they said no. I paid them for beer and said, I would return. The fact, there did not seem to be much cooking going on was a red flag to me and I did not have time. Your concept is ok, but a bit of drift wood in comparison to London and it's my fault to draw comparisons, and I did give it a second chance but simply put it's not very good. Seems you have a bee in your bonnet, re. Chinese food and cutting and pasting recurring theme, Only just started reviewing items. Please don't make comparison between a Chinese directly next to your abode that may be ok, and fact you are trying the London street food tribe here in Blackpool, which I wish you luck with, but having seen it and spending money with you on separate occasions please have the grace to say thank you and good bye. Else to many perhaps you may look a bit tribal and bitter. Good luck."